Express Connect has service quotas. Error messages appear when quotas are exhausted. This topic describes common error messages and the corresponding solutions.
For information about quotas on Express Connect, see Limits.
Error messages
Error message | Cause | Solution |
The number of Express Connect circuits that are connected to the access point reached the upper limit.
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The quota on Express Connect circuits is exhausted. By default, you can connect at most two Express Connect circuits to the same access point in an Alibaba Cloud account.
| If you want to use more than two Express Connect circuits, you can apply for a quota increase by using one of the following methods:
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The number of free virtual border routers (VBRs) that you created for your Alibaba Cloud account has reached the upper limit. You can contact your account manager to apply for an increase of VBR quotas. We recommend that you delete the VBRs that are no longer in use and try again. | The quota on Express Connect circuits is exhausted. By default, you can create up to five VBRs for an Express Connect circuit in your Alibaba Cloud account. |
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The number of free VBRs that you created for other Alibaba Cloud accounts has reached the upper limit. We recommend that you delete the VBRs that are no longer in use and try again. For regions outside the Chinese mainland, you can contact your account manager to purchase additional VBRs. For regions in the Chinese mainland, you can contact your account manager to purchase additional VBRs if your Alibaba Cloud account and the account for which you want to create VBRs belong to the same enterprise. | The quota on Express Connect circuits is exhausted. By default, you can use an Alibaba Cloud account to create up to two VBRs for other Alibaba Cloud accounts. |
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The number of VBRs that you created for this Express Connect circuit has reached the upper limit. Delete VBRs and try again. | The quota on Express Connect circuits is exhausted. By default, you can create up to seven VBRs for each Express Connect circuit. |
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The value of a parameter is invalid. The value of the RiPerUser parameter exceeds the maximum number of peering connections that you can create for an Alibaba Cloud account. | The quota on Express Connect circuits is exhausted. By default, you can create up to 10 peering connections for each Alibaba Cloud account. The peering connections include VPC-to-VPC connections and VBR-to-VPC connections. |
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The value of a parameter is invalid. The value of the RiPerVRourter parameter exceeds the maximum number of peering connections that you can create for a virtual private cloud (VPC). | The quota on Express Connect circuits is exhausted. By default, you can create up to five peering connections for a VPC. | |
The value of a parameter is invalid. The value of the RiPerVRourter parameter exceeds the maximum number of peering connections that you can create for a VBR. | The quota on Express Connect circuits is exhausted. By default, you can create up to five peering connections for a VBR. |