This topic describes how to use an HTTP event source to integrate Zoho CRM with EventBridge.
Background information
Zoho CRM is an online SaaS customer relationship management (CRM) platform that helps you build your workflows in a flexible and adaptive manner. Zoho CRM allows you to copy CRM data online and customize your CRM system based on your business requirements. EventBridge supports fast integration with Zoho CRM for you to manage events and alerts in a centralized manner.
Prerequisites
Step 1: Create an event source for Zoho CRM in EventBridge
Create an event source HTTP/HTTPS trigger in the EventBridge console. The following table describes the parameters. For more information, see Create a custom event source of the HTTP/HTTPS Events type.
- Request Type: Select HTTP&HTTPS.
- Request Method: Select a POST.
- Security Configuration: Select No Configuration Required.
After the event source is created, you can find the custom event source in the event
source list, and then click Details to view the configuration information. Internet request URL can be used as the webhook URL of the event source.
Step 2: Create a webhook in Zoho CRM
Step 3: Create a workflow rule
- After you create a webhook, click Workflow Rules in the left-side navigation pane.
- On the Workflow Rules page, click Create Rule.
- In the Create New Rule dialog box, set the Module, Rule Name, and Description parameters and click Next.
- On the page that appears, set the parameters and click Save.
Step 4: Trigger an event
- After you create a workflow, click the tab that corresponds to the type of object for which you create a workflow rule in the top navigation bar.
- On the page that appears, click the button to create the object.
- Set the parameters to trigger an event and click Save.
Step 5: Verify the result
- Log on to the EventBridge console.
- In the top navigation bar, select a region.
- In the left-side navigation pane, click Event Buses.
- Log on to the EventBridge console. On the Event Buses page, find the custom event bus with which the created custom event source is associated and click Event Tracking in the Actions column to view the event.