If you have an overdue payment for a cluster, the system sends you a notification. If you want to continue using the cluster, you must settle your overdue payment at the earliest opportunity before the cluster is suspended. This topic describes the overdue payment of an Alibaba Cloud Elasticsearch or Logstash cluster and how to view overdue amounts.
The policies for handling the overdue payments of Alibaba Cloud Elasticsearch and Logstash clusters vary based on the billing method. The following table describes the policies.
|Billing method||Policy to handle overdue payments|
|Subscription||You can use your existing subscription clusters as expected regardless of whether
you have an overdue payment because you have paid for the clusters. However, if you
have an overdue payment, you cannot perform operations that generate fees, such as
purchasing a new cluster, upgrading the configuration of a cluster, and renewing a
cluster. For more information about how to renew a cluster, see Renew a cluster.
A subscription cluster has a validity period. The validity period depends on the subscription duration that you specify when you purchase the cluster. After the subscription duration ends, you cannot use the cluster. If you do not renew the cluster within a specific period, the cluster is automatically released. For more information, see Subscription.
View overdue amounts
- Log on to the User Center.
- In the left-side navigation pane, choose Total Cost section, view the overdue amounts. . In the