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Elastic Desktop Service:Assign cloud desktops to end users

Last Updated:May 24, 2023

You can assign cloud desktops to end users when or after you create the cloud desktops. This topic describes how to assign cloud desktops to end users after you create the cloud desktops. This topic also describes how to check the end users to whom cloud desktops are assigned.

Prerequisites

Background information

After you assign a cloud desktop to an end user, the end user has the permissions to use the cloud desktop. You can assign a cloud desktop to multiple end users. However, only one end user can connect to the cloud desktop at a time.

Important

If an end user attempts to connect to a cloud desktop to which another end user is connected, the end user cannot connect to the cloud desktop. The end user can connect to the cloud desktop only if no other end user is connected to the cloud desktop.

After you assign a cloud desktop to an end user, the end user has the permissions to use the cloud desktop. You can assign multiple cloud desktops to an end user. An end user can connect to multiple cloud desktops at the same time.

A cloud desktop can be assigned to multiple end users, and an end user can be assigned multiple cloud desktops. The following figure describes the relationship between cloud desktops and end users.

Assign cloud desktops to end users

If you assign a cloud desktop to end users when you create the cloud desktop, you can still assign the cloud desktop to other end users after the cloud desktop is created. This does not change the relationship between the cloud desktop and the end users to whom you originally assigned the cloud desktop.

For example, you assigned Cloud Desktop A to End User 1 when you created Cloud Desktop A. Later, you assigned Cloud Desktop A to End User 2. Now, you continue to assign Cloud Desktop A to End User 3. In this case, all three end users are associated with Cloud Desktop A.

Usage notes

The system takes some time to complete the assignment of a cloud desktop. You must wait for a period of time before you can view the most recent end user list. If an end user attempts to use a cloud desktop before the system completes the assignment of the cloud desktop, a message indicating that the end user is not assigned the cloud desktop appears. To prevent this issue, we recommend that the end user do not connect to the cloud desktop until the system completes the assignment.

Assign cloud desktops

Assign one cloud desktop to end users

If you want to assign a specific cloud desktop to specific end users, select one of the following methods:

Assign a cloud desktop on the Assign page

  1. Log on to the EDS console.
  2. In the left-side navigation pane, choose Desktops and Groups > Desktops.
  3. In the upper-left corner of the top navigation bar, select a region.
  4. On the Cloud Desktops page, click Desktop Authorization.

  5. In the Select Desktops field of the Assign page, select the cloud desktop that you want to assign to end users.

    Note

    You can filter cloud desktops that you want to assign to end users by using the IDs, names, usernames, status, or OSs of the cloud desktops.

  6. In the Select Users field of the Assign page, select one or more end users to whom you want to assign the cloud desktop.

  7. In the lower-left corner of the page, click Preview Assignment. In the Assignment Summary field of the page that appears, confirm the information about the assignment.

  8. Click Confirm Authorize.

    If the status in the Assignment Status column changes to Authorized, the cloud desktop is assigned.

    Note

    After you assign cloud desktops to end users, you can click Download Table to export the table that contains the information about the cloud desktops and the end users.

Assign a cloud desktop to end users in the View/Assign Users panel

  1. Log on to the EDS console.
  2. In the left-side navigation pane, choose Desktops and Groups > Desktops.
  3. In the upper-left corner of the top navigation bar, select a region.
  4. On the Cloud Desktops page, find the cloud desktop that you want to assign to end users, click More in the Actions column, and then click View/Assign Users.

  5. In the View/Assign Users panel, click Authorize User below the Authorized User for Desktop field.

  6. In the Authorize User dialog box, select one or more end users to whom you want to assign the cloud desktop and click OK.

    Below the Authorized User for Desktop field of the View/Assign Users panel, you can view the information about the added end users.

  7. (Optional) If you no longer want to assign the cloud desktop to an end user, select the end user from the Authorize User list and click Revoke Authorization. Then, read the message that appears and click OK.

Assign multiple cloud desktops to end users

You can assign multiple cloud desktops to one or more end users. If you assign multiple cloud desktops to multiple end users, the cloud desktops do not necessarily correspond to the end users. To assign multiple cloud desktops to one or more end users, perform the following operations.

Important
  • Only cloud desktops that belong to workspaces of the convenience type can be assigned to multiple end users at a time.

  • You can assign a maximum of 500 cloud desktops in a region to a maximum of 500 end users in the same region.

Assign multiple cloud desktops to an end user

  1. Log on to the EDS console.
  2. In the left-side navigation pane, choose Desktops and Groups > Desktops.
  3. In the upper-left corner of the top navigation bar, select a region.
  4. On the Cloud Desktops page, click Desktop Authorization.

  5. In the Select Desktops field of the Assign page, select the cloud desktops that you want to assign to an end user.

    Note

    You can filter cloud desktops that you want to assign to end users by using the IDs, names, usernames, status, or OSs of the cloud desktops.

  6. In the Select Users field of the Assign page, select the end user to whom you want to assign the cloud desktops.

  7. In the lower-left corner of the page, click Preview Assignment. In the Assignment Summary field of the page that appears, confirm the information about the assignment.

  8. Click Confirm Authorize.

    If the status in the Assignment Status column changes to Authorized, the cloud desktops are assigned.

    Note

    After you assign cloud desktops to end users, you can click Download Table to export the table that contains the information about the cloud desktops and the end users.

Assign multiple cloud desktops to multiple end users

  1. Log on to the EDS console.
  2. In the left-side navigation pane, choose Desktops and Groups > Desktops.
  3. In the upper-left corner of the top navigation bar, select a region.
  4. On the Cloud Desktops page, click Desktop Authorization.

  5. In the Select Desktops field of the Assign page, select the cloud desktops that you want to assign to end users.

    Note

    You can filter cloud desktops that you want to assign to end users by using the IDs, names, usernames, status, or OSs of the cloud desktops.

  6. In the Select Users field of the Assign page, select the end users that you want to assign the cloud desktops to.

  7. In the How to assign field, select the method and strategy that are used to assign the cloud desktops.

    1. Select the assignment method

      The following assignment methods are supported:

      • Add authorized users automatically for each desktop

        The system automatically assigns each cloud desktop to end users. In this case, you must specify the number of end users to whom you want to assign a cloud desktop.

      • Assign desktops automatically for each user

        The system automatically assigns cloud desktops to each end user. In this case, you must specify the number of cloud desktops that you want to assign to an end user.

    2. Select the assignment policy

      Select an assignment policy below the When selected desktops cannot be assigned proportionally to selected users field based on your business requirements.

      The assignment policy varies based on the assignment method that you use.

      If you select Add authorized users automatically for each desktop as the assignment method, select one of the following assignment policies:

      • Add one user for each desktop every round

        This policy prioritizes the requirement that each cloud desktop must be assigned to end users over the number of end users to whom you want to assign cloud desktops.

      • Add specified number of users for each desktop every round

        This policy prioritizes the number of end users to whom you want to assign a cloud desktop over the assignment of the cloud desktop.

        For example, you select Add authorized users automatically for each desktop as the assignment method and specify two end users to whom you want to assign a cloud desktop. If you want to assign five cloud desktops to eight end users to meet your business requirements, the assignment details are shown in the following figure.

        Automatically assigns each cloud desktop to end users

      If you select Assign desktops automatically for each user, select one of the following assignment policies:

      • Assign one desktop to each user every round

        This policy prioritizes the requirement that each end user must be assigned cloud desktops over the number of cloud desktops that you want to assign.

      • Assign specified number of desktop to each user every round

        This policy prioritizes the number of cloud desktops that you want to assign over the requirement that each end user must be assigned cloud desktops.

        For example, you select Assign desktops automatically for each user as the assignment method and specify that each user is assigned two cloud desktops. If you want to assign eight cloud desktops to five end users to meet your business requirements, the assignment details are shown in the following figure.

        Assign desktops automatically for each user
  8. In the lower-left corner of the page, click Preview Assignment. In the Assignment Summary field of the page that appears, confirm the information about the assignment.

  9. Click Confirm Authorize.

    If the status in the Assignment Status column changes to Authorized, the cloud desktops are assigned.

    Note

    After you assign cloud desktops to end users, you can click Download Table to export the table that contains the information about the cloud desktops and the end users.

View assignment details

After the system completes the assignment of cloud desktops, you can use one of the following methods to view the assignment details:

  • Check the end users to whom a cloud desktop is assigned on the Cloud Desktops page

    On the Cloud Desktops page, find the cloud desktop whose end users you want to check and choose More > View/Assign Users in the Actions column.

  • Check the cloud desktops that are assigned to an end user on the Manage User page

    On the User tab of the Manage User page, click User, find the end user to whom you want to view the cloud desktops that are assigned, and then click View/Assign Desktops (Groups) in the Actions column.