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Elastic Desktop Service:Assign cloud computers to end users

Last Updated:Feb 28, 2026

Cloud computers must be assigned to end users before they can connect. You can assign cloud computers during or after creation. After assignment, the user can connect to and use the cloud computer.

Background information

Cloud computers and users have a many-to-many relationship:

  • A single cloud computer can be assigned to multiple users.

  • A single user can be assigned multiple cloud computers.

Note
  • If a cloud computer is assigned to multiple users, only one user can connect at a time. Other users must wait until the current connection is terminated.

  • Due to system latency, user information may take several seconds to appear after assignment. End users may temporarily see a message on their Alibaba Cloud Workspace Client that no cloud computer is assigned. Wait a moment and try again.

Prerequisites

Before you begin, make sure that you have:

Assign a single cloud computer

To assign one cloud computer to one or more users:

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Resources > Cloud Computers.

  3. In the top navigation bar, select a region.

  4. Find the cloud computer to assign and click More in the Actions column. Then, click View/Add User.

  5. In the View/Add User panel, click Add User.

  6. In the Add User dialog box, select one or more users and click OK.

The assigned users appear in the Added Users section.

Batch assign cloud computers

Note

Batch assignment lets you assign up to 500 cloud computers in a region to up to 500 users at a time.

Assign multiple cloud computers to a single user

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Resources > Cloud Computers.

  3. In the upper part of the Cloud Computers page, click Assign Cloud Computer.

  4. In the User Account Type section of the Batch Assign page, select the account type.

    • If you select AD Domain Account, specify an AD domain.

    • If no enterprise AD account-based office network exists, the default type is Convenience Account and no configuration is required.

  5. In the Select Users section, select the user account.

  6. In the Cloud Computers section, select the cloud computers to assign.

    Search by name, ID, or office network ID. Filter by Region, Specification/OS/Protocol, or Status.

  7. In the lower-left corner of the Batch Assign page, click View Assignment Result. Confirm the account and cloud computers, and then click OK.

Assign cloud computers to multiple users

When you assign cloud computers to multiple users, configure an assignment method to determine how cloud computers are distributed across users.

  1. Log on to the Elastic Desktop Service Enterprise console.

  2. In the left-side navigation pane, choose Resources > Cloud Computers.

  3. In the upper part of the Cloud Computers page, click Assign Cloud Computer.

  4. In the User Account Type section of the Batch Assign page, select the account type.

    • If you select AD Domain Account, specify an AD domain.

    • If no enterprise AD account-based office network exists, the default type is Convenience Account and no configuration is required.

  5. In the Select Users section, select multiple user accounts.

  6. In the Cloud Computers section, select the cloud computers to assign.

    Search by name, ID, or office network ID. Filter by Region, Specification/OS/Protocol, or Status.

  7. In the How to Assign section, select an assignment method. If the number of cloud computers does not match the number of users proportionally, also configure an assignment policy.

    Assignment method

    What it does

    Configuration

    Cloud computer-prioritized

    Each cloud computer is assigned to a specified number of users.

    Set Users per Cloud Computer.

    Automatically assign cloud computers to users

    Each user receives a specified number of cloud computers.

    Set Cloud Computers for Each User.

    Each method offers two distribution policies:

    Cloud computer-prioritized policies

    Example: 5 cloud computers assigned to 8 users with Users per Cloud Computer set to 2.

    Policy

    Distribution pattern

    Prioritize the assignment of each cloud computer to users

    Round-robin: Assign one user to each cloud computer in the first round, then a second user to each in the next round, until all users are assigned.

    Prioritize the assignment of cloud computers to a specific number of users

    Sequential: Fill each cloud computer with the specified number of users before moving to the next.

    Automatically assign cloud computers to users policies

    Example: 8 cloud computers assigned to 5 users with Cloud Computers for Each User set to 2.

    Policy

    Distribution pattern

    Prioritize the assignment of cloud computers to each user

    Round-robin: Assign one cloud computer to each user in the first round, then a second cloud computer to each in the next round, until all cloud computers are assigned.

    Prioritize the assignment of a specific number of cloud computers to users

    Sequential: Assign the specified number of cloud computers to the first user before moving to the next.

  8. In the lower-left corner of the Batch Assign page, click View Assignment Result. Confirm the account and cloud computers, and then click OK.

Remove users from a cloud computer

To remove a user's access to a cloud computer:

  1. Log on to the EDS Enterprise console.

  2. In the left-side navigation pane, choose Resources > Cloud Computers.

  3. Find the cloud computer and click More in the Actions column. Then, click View/Add User.

  4. In the Added Users section, select the users to remove and click Remove.

  5. In the confirmation message, click OK.

View assignment results

After you assign cloud computers, verify the results:

  • From the Cloud Computers page

    Find the cloud computer and click More in the Actions column. Then, click View/Add User to see all assigned users.

  • From the Users page

    On the Users page, find the user and click View/Assign Cloud Computer in the Actions column to see all cloud computers accessible to that user.