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Elastic GPU Service:Connect to a Windows instance using Workbench

Last Updated:Apr 01, 2026

Workbench is a browser-based remote connection tool built into the ECS console. Connect to a Windows Elastic Compute Service (ECS) instance directly from your browser over Remote Desktop Protocol (RDP) — no local RDP client or additional software required.

Prerequisites

Before you begin, make sure that:

  • The instance is running. The instance must be in the Running state with a Health Status of Normal.

  • You have Workbench permissions. If you encounter permission errors, contact your Alibaba Cloud account owner or administrator to grant you the required permissions. For details, see Workbench service-linked role.

  • Security group rules allow Workbench access. Add inbound rules to allow the Workbench IP addresses to reach your instance. Rules differ based on the instance's network type. For details, see Security group settings related to Workbench. If no security group is configured, Workbench prompts you to configure one when you open the Instance Login dialog box.

Connect to a Windows instance

The following steps use a Windows Server 2022 instance as an example. By default, a Workbench session stays open for up to 6 hours. If no activity is detected for more than 6 hours, the session closes and you must reconnect.

  1. Go to ECS console - Instances.

  2. In the top navigation bar, select the region and resource group of the instance.

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  3. Click the instance ID. On the instance details page, click Connect.

  4. In the Remote connection dialog box, click Sign in now in the Workbench section.

  5. In the Instance Login dialog box, configure the connection parameters.

    ParameterDescription
    InstanceAuto-populated with the current instance. You can also enter an instance ID or name manually.
    Connection MethodSelect Terminal to connect over RDP.
    ConnectionChoose whether to connect via the public or private IP address.
    RDP portDefault is 3389. To use a different port, click More Options. See Specify the RDP port.
    AuthenticationWindows instances support password-based authentication only. Enter your username (for example, Administrator) and password. To reuse saved credentials, click Use Credential. See Save and use logon credentials.
  6. Click Log On and wait for the connection to be established.

The Windows desktop appears. You can now manage the instance.

Additional options

Specify the RDP port

By default, Workbench connects to Windows instances on port 3389. To use a different port, click More Options in the Instance Login dialog box before logging on.

imageimage

Save and use logon credentials

Credential-based authentication lets you save a username and password as a reusable credential, so you can log on without re-entering them each time.

Credentials are private to the creator and cannot be shared with other accounts.
TaskSteps
Save a credentialWhen logging on, select the save option shown below to store the credentials for future use. image
Log on with a saved credentialIn the Instance Login dialog box, click Use Credential, then select a saved credential from the Select Credential list. image

FAQ

If you cannot connect to a Windows instance, see RDP connection issues for troubleshooting steps.