Cloud Phone shared networks come with a free-of-charge basic bandwidth with a peak value of 5 Mbps. If you have higher network bandwidth requirements, you can create and use premium bandwidth.
Background
Cloud Phone networks include two types: basic bandwidth and premium bandwidth. The differences are shown in the following table.
Type | Description | Use cases |
Basic bandwidth | Cloud Phone instances cannot access the Internet through your on-premises device's network. If the network type is shared network, it comes with free basic bandwidth with a peak value of 5 Mbps, allowing end users to access the Internet on Cloud Phone instances. | Use cases with no large traffic or no high speed requirements. |
Premium bandwidth | You can customize the peak bandwidth value, and you have exclusive bandwidth and exclusive IP address. Creating and using premium bandwidth incurs fees. | Business use cases that require stable network bandwidth. |
Create premium bandwidth
Log on to the Cloud Phone console.
In the left-side navigation pane, choose .
On the Premium Bandwidth Plan page, click Purchase Premium Bandwidth Plan.
On the Cloud Phone - Purchase Premium Bandwidth Plan page, set the parameters as described in the following table.
Parameter
Description
Example
Available Region
The region where the premium bandwidth plan is located. Select the same region as the network you want to associate.
China (Hangzhou)
Payment Method
Select the payment method for the premium bandwidth plan. Options:
Subscription: A payment method where you pay before using. Recommended for business use cases that require stable network bandwidth and fixed usage frequency.
Pay-as-you-go: A payment method where you pay after using.
Subscription
Duration
This parameter is displayed if Payment Method is set to Subscription. You can select 1 Week, 1 Month, 2 Months, 3 Months, 6 Months, 1 Year, 2 Years, or 3 Years.
If the subscription duration is 1 month, 2 months, 3 months, 6 months, 1 year, 2 years, or 3 years, you can enable auto-renewal. The renewal duration is the same as the subscription duration.
For example: If the subscription duration is 2 months and auto-renewal is enabled, the subscription duration for automatic renewal after 2 months is still 2 months.
To renew for 1 week, only manual renewal is supported. For more information, see Renew a subscription premium bandwidth plan.
1 Month
Enable Auto-renewal
This parameter is displayed if Payment Method is set to Subscription and the selected Duration is not 1 Week.
None
Billing Method
This parameter is displayed if Payment Method is set to Pay-as-you-go. Options:
Pay-by-data-transfer: Billing is based on the accumulated value of inbound traffic in the Cloud Phone. Outbound traffic is not billed. Recommended for business use cases with low daily traffic and large traffic fluctuations only during a few peak periods.
NoteInbound traffic is downstream traffic from the Internet to the Cloud Phone, such as downloading files from the Internet in the Cloud Phone or playing website videos in the Cloud Phone browser.
Outbound traffic is upstream traffic from the Cloud Phone to the Internet, such as uploading files from the Cloud Phone to third-party services.
Pay-by-bandwidth: The peak bandwidth value determines the hourly unit price, regardless of the actual bandwidth used. Recommended for business use cases that require stable network bandwidth but have variable usage frequency.
NoteWith this billing method selected, if you do not want to use a premium bandwidth plan any more, delete the premium bandwidth plan promptly.
Pay-by-data-transfer
Peak Bandwidth
Set the peak bandwidth value as needed.
ImportantThe peak bandwidth value is not a guaranteed service level, but only a reference value and the bandwidth upper limit. When resource contention occurs, the peak bandwidth may not be reached.
2Mbps
Associate Office Network
Select the office network that you want to associate the premium bandwidth plan with from the drop-down list.
Read the content of all service agreements, then click Buy Now.
(Conditional) If the payment method is Subscription, on the Purchase page, confirm the configuration information and the amount to be paid, click Subscribe, then complete the payment according to the prompt.
You can view the latest status of the premium bandwidth plan on the Premium Bandwidth Plan page.
View basic information
View premium bandwidth plan details
On the Premium Bandwidth Plan page, find the target premium bandwidth plan.
Check information such as status, payment method, bandwidth, associated office network name/ID, IP address, creation time, and expiration time.
Check inbound bandwidth and outbound bandwidth
You can view the traffic usage of Cloud Phone instances in the office network associated with the premium bandwidth plan.
On the Premium Bandwidth Plan page, find the target premium bandwidth plan.
In the Monitoring column, click the
icon.At the top of the pop-up panel, click the drop-down list in the upper-left corner to select the statistics duration, and view the inbound bandwidth and outbound bandwidth.
Hover your mouse over the line chart to view the network traffic at a specific time.
Modify peak bandwidth
If the premium bandwidth plan can no longer meet your business requirements, you can adjust the peak bandwidth value as needed.
On the Premium Bandwidth Plan page, find the target premium bandwidth plan.
In the Actions column, click Upgrade/Downgrade.
On the Cloud Phone - Change Specification for Premium Bandwidth Plan page, set a desired peak bandwidth value according to the prompt.
NoteSubscription premium bandwidth plans support downgrade or upgrade. The new configuration takes effect immediately for Cloud Phone instances in the office network.
After confirming the fee information, click Buy Now and follow the prompt to complete the subsequent operations.
Implement Internet speed limit
After creating a premium bandwidth plan, you can create Internet speed limit rules and associate them with specific Cloud Phone instances to implement Internet speed limiting for specific Cloud Phone instances.
On the Premium Bandwidth Plan page, find the target premium bandwidth plan.
In the Actions column, click Internet Speed Limit.
On the Internet Speed Limit page, click Create Rule.
In the Create Rule panel, on the Configure Rule tab, specify the rule name, upstream bandwidth limit, and downstream bandwidth limit, then click Next.
In the Associate Cloud Phone panel, click Associate Cloud Phone. In the Associate Cloud Phone dialog box, select the Cloud Phone instances to which you want to associate the speed limit rule, and click OK.
In the Create Rule panel, click Save.
Next steps
To change the Cloud Phone instances associated with an Internet speed limit rule, on the Internet Speed Limit page, click Associate Cloud Phone in the Actions column, and change the associated Cloud Phone instances as needed.
To update the basic information of an Internet speed limit rule, on the Internet Speed Limit page, click Edit Rule in the Actions column, and update the rule name, upstream bandwidth limit, or downstream bandwidth limit as needed.
To delete an Internet speed limit rule, on the Internet Speed Limit page, click Delete in the Actions column, and click OK in the confirmation dialog box.
Associate or disassociate office network
When a premium bandwidth plan is associated with an office network, Cloud Phone instances in the network use premium bandwidth to access the Internet. After disassociation, the public bandwidth of the office network automatically changes back to basic bandwidth.
Associate network
When creating a premium bandwidth plan, you need to select a network to associate by default. After the premium bandwidth plan is successfully created, it is automatically associated with the selected network.
If you find that the status of the premium bandwidth plan is Not Associated, associate a network with the premium bandwidth plan to avoid waste.
A premium bandwidth plan can only be associated with one network.
For example: To associate a premium bandwidth plan that is already associated with network A to network B, you need to first disassociate the premium bandwidth plan from network A, then associate the premium bandwidth plan with network B.
On the Premium Bandwidth Plan page, find the target premium bandwidth plan.
In the Actions column, click Associate Office Network.
In the Associate Office Network dialog box, select a network from the drop-down list.
Click OK.
When the status of the premium bandwidth changes from Changing to In Use, the network is successfully associated.
Disassociate network
The impacts of the disassociation are as follows:
The public bandwidth of the network automatically changes from premium bandwidth to basic bandwidth, and the public access control settings remain unchanged.
You can associate this premium bandwidth plan with other networks that have not yet been associated with a premium bandwidth plan.
The configured Internet speed limit rules will be automatically purged.
Disassociating the network does not stop billing. To stop billing, delete the premium bandwidth plan.
On the Premium Bandwidth Plan page, find the target premium bandwidth plan.
In the Actions column, click Disassociate Office Network.
In the confirmation dialog box, click OK.
Renew a subscription premium bandwidth plan
Subscription premium bandwidth plans have a expiration date. Renew them before expiration to avoid affecting business operations.
You can enable auto-renewal when creating a premium bandwidth plan, or manually renew after purchasing a premium bandwidth plan.
On the Premium Bandwidth Plan page, find the target premium bandwidth plan.
In the Actions column, click Renew.
On the Cloud Phone - Renew Premium Bandwidth Plan page, select the renewal duration.
Supported durations are: 1 week, 1 month, 2 months, 3 months, 6 months, 1 year, 2 years, and 3 years.
After confirming the renewal amount, click Buy Now.
Complete the payment according to the prompt.
Unsubscribe from a subscription premium bandwidth plan
If you no longer use the created subscription premium bandwidth plan, you can choose to unsubscribe.
Only subscription premium bandwidth plans support unsubscription.
Billing stops after the subscription premium bandwidth plan is successfully unsubscribed.
To prevent Cloud Phone instances from being unable to access the Internet, disassociate the network and associate another premium bandwidth plan with the network before unsubscribing from the premium bandwidth plan.
After successfully unsubscribing from the premium bandwidth plan, Cloud Phone instances in the network associated with that premium bandwidth plan cannot access the Internet through that plan.
On the Premium Bandwidth Plan page, find the target premium bandwidth plan.
In the Actions column, click the ⋮ icon, and then select Unsubscribe.
On the Unsubscriptions page, select the commodity and type to unsubscribe on the Unsubscribe from In-use Resources tab.
Select the resource to unsubscribe.
Confirm the information, click Batch Unsubscribe Resources, then complete the unsubscription according to the prompt.
Delete a pay-as-you-go premium bandwidth plan
If you no longer need a pay-as-you-go premium bandwidth plan, delete it promptly to avoid unnecessary fees.
Only premium bandwidth plans with the payment method of Pay-as-you-go (Pay-by-bandwidth) and Pay-as-you-go (Pay-by-data-transfer) support deletion.
Before deletion, you need to first disassociate the network that is associated with the premium bandwidth plan to avoid affecting the Internet access of Cloud Phone instances in the network.
On the Premium Bandwidth Plan page, find the target premium bandwidth plan.
In the Actions column, click Delete.
In the dialog box that appears, click OK.