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    Cloud Phone:Create and manage premium bandwidth plans

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    Cloud Phone:Create and manage premium bandwidth plans

    Last Updated:Jun 17, 2026

    A Cloud Phone shared network includes 5 Mbps of free basic bandwidth. To get higher bandwidth, you can purchase a premium bandwidth plan.

    Background

    Cloud Phone networks support two bandwidth types: basic bandwidth and premium bandwidth. The following table compares the two types.

    Type

    Description

    Use cases

    basic bandwidth

    By default, Cloud Phone instances do not use your local device's network for internet access. A shared network provides 5 Mbps of free basic bandwidth for internet access on the instances.

    Low-traffic workloads with no high-speed requirements.

    premium bandwidth plan

    A paid plan that offers customizable peak bandwidth, dedicated bandwidth, and an exclusive IP address.

    Business workloads that require stable network bandwidth.

    Create a premium bandwidth plan

    1. Log on to the Cloud Phone console.

    2. In the left-side navigation pane, choose Network & Security > Premium Bandwidth Plan.

    3. On the Premium Bandwidth Plan page, click Buy Premium Bandwidth Plan.

    4. On the Cloud Phone - Purchase Premium Bandwidth Plan page, configure the following parameters.

      Parameter

      Description

      Example

      Available Region

      Select the region for the premium bandwidth plan. The region must match the office network you want to associate.

      China (Hangzhou)

      Payment Method

      Select a billing model for the premium bandwidth plan:

      • Subscription: Prepaid model recommended for workloads with stable and predictable bandwidth needs.

      • Pay-as-you-go: Postpaid model where you are billed for actual usage.

      Subscription

      Duration

      Displayed when you set Payment Method to Subscription. Supported durations are 1 week, 1 month, 2 months, 3 months, 6 months, 1 year, 2 years, and 3 years.

      • If the duration is 1 month, 2 months, 3 months, 6 months, 1 year, 2 years, or 3 years, you can enable auto-renewal. The renewal period matches the purchase period (monthly or yearly).

        For example, if you purchase a 2-month subscription and enable auto-renewal, the subscription is automatically renewed for 2 months upon expiration.

      • Weekly subscriptions must be renewed manually. For more information, see Renew a subscription-based premium bandwidth plan.

      1 month

      Auto-renewal

      Displayed when you set Payment Method to Subscription and the selected Duration is not 1 week.

      N/A

      Billing Method

      Displayed when you set Payment Method to Pay-as-you-go:

      • Pay-by-data-transfer: Charges are based on total inbound traffic. Outbound traffic is free. Ideal for workloads with low daily traffic and occasional spikes.

        Note

        • Inbound traffic (downstream) refers to data flowing from the internet to Cloud Phone instances, such as downloading a file or streaming a video.

        • Outbound traffic (upstream) refers to data flowing from Cloud Phone instances to the internet, such as uploading a file.

      • Pay-by-bandwidth: Charges are calculated hourly based on the selected peak bandwidth, not actual data transfer. Suitable for workloads that require stable bandwidth but have unpredictable usage.

        Note

        To avoid further charges, delete the premium bandwidth plan when it is no longer needed.

      Pay-by-data-transfer

      Peak bandwidth

      Set the peak bandwidth for your workload.

      Important

      Peak bandwidth is an upper limit, not an SLA guarantee. Actual bandwidth may be lower during periods of high network contention.

      2 Mbps

      Associate Office Network

      Select the office network to associate with the premium bandwidth plan.

    5. Read the terms of service, and then click Buy Now.

    6. (Conditional) If the billing model is Subscription, confirm the configurations and the amount to be paid on the Payment page, click Subscribe, and complete the payment.

    View basic information

    • View details of a premium bandwidth plan

      1. On the Premium Bandwidth Plan page, find the target premium bandwidth plan.

      2. View information such as status, billing model, bandwidth, associated office network name/ID, IP address, creation time, and expiration time.

    • View inbound and outbound bandwidth

      View the traffic usage of all Cloud Phone instances in the associated office network.

      1. On the Premium Bandwidth Plan page, find the target premium bandwidth plan.

      2. In the Monitoring column, click the 桌面流量监控..png icon.

      3. In the panel that appears, select a time range from the drop-down list in the upper-left corner to view the inbound and outbound bandwidth.

        Hover over the chart to view network traffic for a specific time.

    Modify the peak bandwidth

    If your current bandwidth is insufficient, you can adjust the peak bandwidth.

    1. On the Premium Bandwidth Plan page, find the target premium bandwidth plan.

    2. In the Actions column, click Upgrade/Downgrade.

    3. On the Cloud Phone - Change Specification for Premium Bandwidth Plan page, set a new peak bandwidth as prompted.

      Note

      Subscription plans can be upgraded or downgraded. The change takes effect immediately for all Cloud Phone instances in the associated office network.

    4. Confirm the fee information, click Buy Now, and then follow the on-screen instructions to complete the operation.

    Set Internet speed limits

    After creating a premium bandwidth plan, you can set Internet speed limit rules for specific Cloud Phone instances.

    1. On the Premium Bandwidth Plan page, find the target premium bandwidth plan.

    2. In the Actions column, click Configure Throttling.

    3. On the Configure Throttling page, click Create Rule.

    4. In the Create Rule panel, on the Configure Rule tab, enter a rule name, an upstream bandwidth limit, and a downstream bandwidth limit, and then click Next.

    5. On the Associate Cloud Phone tab, click Associate Cloud Phone. In the Associate Cloud Phone dialog box, select the Cloud Phone instances to associate with the speed limit rule, and then click OK.

    6. In the Create Rule panel, click Save.

    Next steps

    • To change the Cloud Phone instances that are associated with an Internet speed limit rule, find the rule on the Configure Throttling page. In the Actions column, click Associate Cloud Phone and change the associated Cloud Phone instances as required.

    • To change the basic information of an Internet speed limit rule, find the rule on the Configure Throttling page. In the Actions column, click Edit Rule and modify the rule name, upstream bandwidth limit, or downstream bandwidth limit as required.

    • To delete an Internet speed limit rule, find the rule on the Configure Throttling page. In the Actions column, click Delete, and then click OK in the confirmation dialog box.

    Associate or dissociate an office network

    Cloud Phone instances use the premium bandwidth plan of their associated office network for internet access. If you dissociate a plan, the office network reverts to basic bandwidth.

    Associate network

    You must associate a premium bandwidth plan with an office network during creation, as the association happens automatically.

    If a plan's status is Unbound, associate it with an office network to avoid paying for an unused resource.

    Note

    A premium bandwidth plan can be associated with only one office network at a time.

    Example: If you want to associate a premium bandwidth plan that is already associated with office network A with office network B, dissociate it from office network A first, and then associate it with office network B.

    1. On the Premium Bandwidth Plan page, find the target premium bandwidth plan.

    2. In the Actions column, click Associate.

    3. In the Associate dialog box, select an office network from the drop-down list.

    4. Click OK.

      When the status of the premium bandwidth plan changes from Updating to In Use, the association is successful.

    Dissociate network

    Important

    Dissociating an office network has the following effects:

    • The office network reverts to basic bandwidth. Existing network access controls remain in effect.

    • You can associate this premium bandwidth plan with another office network that is not already associated with a plan.

    • The configured Internet speed limit rules are automatically deleted.

    • Dissociation does not stop billing. To stop charges, you must either unsubscribe from a subscription plan or delete a pay-as-you-go plan.

    1. On the Premium Bandwidth Plan page, find the target premium bandwidth plan.

    2. In the Actions column, click Dissociate Office Network.

    3. In the Confirm dissociation from network dialog box, click OK.

    Renew a subscription plan

    Renew your subscription premium bandwidth plan before it expires to prevent service disruptions.

    You can enable auto-renewal when creating a plan, or manually renew the plan after purchase.

    1. On the Premium Bandwidth Plan page, find the target premium bandwidth plan.

    2. In the Actions column, click Renew.

    3. On the Cloud Phone - Renew Premium Bandwidth Plan page, select a renewal duration.

      Supported durations: 1 week, 1 month, 2 months, 3 months, 6 months, 1 year, 2 years, and 3 years.

    4. Confirm the renewal fee and click Buy Now.

    5. Follow the on-screen instructions to complete the payment.

    Unsubscribe from a subscription plan

    If you no longer need a subscription-based premium bandwidth plan, unsubscribe from it.

    Important

    • Only subscription-based premium bandwidth plans can be unsubscribed.

    • Billing stops after you unsubscribe from the premium bandwidth plan.

    • To maintain internet access for your Cloud Phone instances, dissociate the office network from the current plan and associate it with another premium bandwidth plan before you unsubscribe.

    1. On the Premium Bandwidth Plan page, find the target premium bandwidth plan.

    2. In the Actions column, click the ⋮ icon, and then select Unsubscribe.

    3. On the Unsubscriptions page, select the product and unsubscription type on the Unsubscribe from In-use Resources tab based on your requirements.

    4. Select the resource from which you want to unsubscribe.

    5. Confirm the unsubscription information, click Batch Unsubscribe Resources, and then follow the on-screen instructions to complete the unsubscription.

    Delete a pay-as-you-go plan

    Delete pay-as-you-go plans when they are no longer needed to avoid further charges.

    Important

    • Only pay-as-you-go premium bandwidth plans (pay-by-bandwidth and pay-by-data-transfer) can be deleted.

    • Dissociate the plan from its office network first to prevent internet disruptions for Cloud Phone instances.

    1. On the Premium Bandwidth Plan page, find the target premium bandwidth plan.

    2. In the Actions column, click Delete.

    3. In the dialog box that appears, click OK.