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Overdue payments

Last Updated: May 19, 2022

This topic describes the causes of overdue payments in Elastic High Performance Computing (E-HPC) and the impacts of overdue payments on services.

If the available funds in your Alibaba Cloud account, (including the balance and coupons) is less than the payable amount on your bill, the bill is overdue. The following policies are applied to overdue payments based on the billing method of E-HPC billable items:

  • Subscription: You have paid for your resources in advance. Therefore, you can still use E-HPC resources whether your account has an overdue payment.

  • Pay-as-you-go: If your account has an overdue payment, you can no longer use E-HPC resources. In addition, your clusters deployed on E-HPC can no longer run as expected. The following table describes the detailed impacts.

    Cloud service

    Impact of overdue payments



    You can no longer use the cluster as expected.



    You can no longer use ECS instances as expected. Nodes can no longer run as expected.



    You can no longer use NAS file systems as expected.

    Overdue payments


    You can no longer access the logon node by using an elastic IP address (EIP).

    Overdue payments