Alibaba Cloud DNS custom edition is discontinued for new purchases and upgrades. Existing users can renew or migrate to a hosted domain name instance.
New purchase policy
Alibaba Cloud DNS custom edition is no longer available for new purchases. Existing users can continue to use their instances.
Upgrade policy
Alibaba Cloud DNS custom edition no longer supports upgrades.
If your current configuration no longer meets your business needs, purchase an Alibaba Cloud DNS hosted domain names (subscription) instance of the Personal Edition or Enterprise Ultimate Edition, and then attach your domain names to the new instance. This process is seamless and does not interrupt DNS resolution.
Renewal policy
If you renew your Alibaba Cloud DNS custom edition instance, the new service period cannot extend beyond January 1, 2025. We recommend that you purchase an hosted domain names (subscription) instance of the Personal Edition or Enterprise Ultimate Edition and attach your domain names to the new instance. This process is seamless and does not interrupt DNS resolution.
When you purchase a new instance, ensure that its features meet or exceed those of your current custom edition instance. For more information, see differences between versions. You can view the features of your current instance on the renewal page in the console.
Refund policy
To switch to a new edition before your custom edition instance expires, you can request a refund for the remaining subscription period. To ensure a seamless transition, follow these steps.
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Purchase a new edition instance.
2. Attach your domain names to the new edition instance.