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Data Management:Refund policy (Data Disaster Recovery DBS)

Last Updated:Mar 30, 2026

Data Disaster Recovery backup schedules are not eligible for refunds. For pay-as-you-go backup schedules, release the schedule to stop incurring charges.

Subscription backup schedules

Refunds are not available for subscription backup schedules.

Unsubscribe from a subscription backup plan

You cannot unsubscribe from subscription DBS backup plans at this time.

Pay-as-you-go backup schedules

Pay-as-you-go backup schedules are billed based on actual resource usage and do not involve refunds. To stop incurring charges, release the backup schedule after you back up or migrate your data. After the backup schedule is released, you are no longer charged for the backup schedule.

Important

Before releasing a backup schedule, make sure the release does not affect your business.

For instructions, see Release or unsubscribe from a backup schedule.