Error codes
|
HTTP status code |
Error code |
Error message |
Description |
Action |
| 404 | Abs.InvalidNetworkType.NotFound | The specified InstanceNetworkType is not found. | The specified InstanceNetworkType was not found. | diagnosis |
| 400 | AvailableSubDomain.GetFailed | Failed to get the available subdomain name. | Failed to obtain an available domain name. | diagnosis |
| 400 | AvailableSubDomain.Limit | The maximum number of available subdomain specifying prefixes is exceeded. | The number of available subdomain prefix specifications exceeds the limit. | diagnosis |
| 400 | CheckDomain.Failed | Domain check failed. | Domain name verification failed. | diagnosis |
| 400 | EmailFormatError | The Email format is invalid. It must only contain numbers, letters, underscores, minus sign, plus sign, and period. | The email address format is invalid. The address can contain only digits, letters, underscores, hyphens, plus signs, and periods. | diagnosis |
| 400 | EmailLengthError | The maximum length of Email is 192 characters. | The email address is too long. It exceeds 192 characters. Reduce the number of characters. | diagnosis |
| 400 | FastConfigFlow.Create.Failed | Failed to create the quick configuration flow. | The specified quick configuration flow failed to be created. | diagnosis |
| 400 | FastConfigFlow.Exist | The specified quick configuration flow already exists. | The specified quick configuration flow already exists. | diagnosis |
| 400 | FastConfigFlow.NotFound | The specified quick configuration flow is not found. | The specified quick configuration flow was not found. | diagnosis |
| 400 | Forbidden | The user is not authorized to operate on the specified resource. | The user is not authorized to operate on the specified resource. | diagnosis |
| 500 | InternalServiceError | Failed to call the internal service. Please try again later. | A temporary error occurred when accessing the internal service. Try again later. | diagnosis |
| 400 | InvalidAddress.Locked | The specified address is already locked. | The specified address has been locked. | diagnosis |
| 400 | InvalidAddress.NotFound | The invalid address is not in the invalid address database. | The invalid address is no longer in the invalid address list. | diagnosis |
| 400 | InvalidAddressNumber.Malformed | The maximum number of invalid addresses is exceeded. | The number of invalid addresses exceeds the limit. | diagnosis |
| 400 | InvalidAuth.Malformed | The specified auth is invalid. | The specified authentication is invalid. | diagnosis |
| 400 | InvalidBeginTime.Malformed | The interval between start time and current time should be less than 30 days. | The interval between the start time and the current time must be less than 30 days. | diagnosis |
| 400 | InvalidBetweenTime.Malformed | The start time must be at least seven days earlier than the end time. | The start time must be at least 7 days earlier than the end time. | diagnosis |
| 400 | InvalidBody | The format of the specified textBody or htmlBody is invalid. | The textBody or htmlBody format is incorrect. Enter the content again. | diagnosis |
| 400 | InvalidDate.Malformed | The specified date is invalid. | The specified date is invalid. | diagnosis |
| 404 | InvalidDate.NotFound | The specified date does not exist. | The specified date does not exist. | diagnosis |
| 400 | InvalidDayu.Malformed | The specified template type is invalid. | The template is incorrect. | diagnosis |
| 400 | InvalidDayuParamString.Malformed | The maximum length of paramString is exceeded. | The specified parameter is too long. | diagnosis |
| 400 | InvalidDayuStatus.Malformed | The Dayu status is invalid. | The Dayu status is invalid. | diagnosis |
| 400 | InvalidDkimSelector.Malformed | The specified dkim selector is wrongly formed. | The DKIM selector format is incorrect. | diagnosis |
| 400 | InvalidDomain.Malformed | The specified domain is invalid. | The specified domain is invalid. | diagnosis |
| 404 | InvalidDomain.NotFound | The specified domain does not exist. | The specified domain name does not exist. | diagnosis |
| 400 | InvalidDomain.Using | The specified domain has been used to create another sender address. | The specified domain name has already been used to create a sender address. | diagnosis |
| 404 | InvalidDomainId.Malformed | The specified domain ID does not exist. | The specified domain name ID does not exist. | diagnosis |
| 404 | InvalidDomainId.NotFound | The specified domainId is not found. | The specified domain name ID was not found. | diagnosis |
| 400 | InvalidDomainMail.Malformed | The specified domainId and mailId are invalid. | The specified domainId and mailId are invalid. | diagnosis |
| 400 | InvalidDomainName.Conflict | The specified domain name is in use. | The specified domain name is already in use. | diagnosis |
| 400 | InvalidDomainName.Duplicate | The specified domain name already exists. | The specified domain name already exists. | diagnosis |
| 400 | InvalidDomainName.DuplicateTLD | The top-level domain of the specified domain name already exists. | The top-level domain of the specified domain name already exists. | diagnosis |
| 400 | InvalidDomainName.Malformed | The specified domain name is invalid. | The specified domain name is invalid. | diagnosis |
| 400 | InvalidDomainNumber.Malformed | The maximum number of domains is exceeded. | The number of domain names exceeds the limit. | diagnosis |
| 400 | InvalidDomainPassword.EqualCurrent | The password must be different from the current password. | The passwords cannot be the same. | diagnosis |
| 400 | InvalidDomainPassword.Malformed | The specified domain password is incorrect. | The password is incorrect. | diagnosis |
| 400 | InvalidDomainStatus.Malformed | The specified domain status is invalid. | The domain status is incorrect. | diagnosis |
| 400 | InvalidFlowType.Malformed | The specified flowType is invalid. | The specified flowType is invalid. | diagnosis |
| 400 | InvalidFromAlias.Malformed | The specified fromAlias is invalid. The length must not exceed 15 characters. | The sender alias format is incorrect. The length cannot exceed 15 characters. | diagnosis |
| 400 | InvalidHtmlBodyPlaceHolderKey.Malformed | The HTML body placeholder must start with user Defined. | The placeholder key must start with userDefined_. | diagnosis |
| 400 | InvalidIntervalTime.Malformed | The interval between start time and end time should be less than 15 days. | The interval between the start time and end time must be less than 15 days. | diagnosis |
| 404 | InvalidIP.NotFound | The specified IP address is invalid. | The specified IP address is invalid. | diagnosis |
| 400 | InvalidKeyword.Malformed | The specified keyword is invalid. | The specified keyword is invalid. | diagnosis |
| 400 | InvalidMail.Malformed | The specified mail is invalid. | The specified email is invalid. | diagnosis |
| 400 | InvalidMailAddress.DeleteTimes | The maximum number of delete times is exceeded. Please try again in the next calendar month. | The maximum number of deletions has been reached. Try again in the next calendar month. | diagnosis |
| 400 | InvalidMailAddress.DelteTimes | The maximum number of delete times is exceeded. Please try again in the next calendar month. | The maximum number of deletions has been reached. Try again in the next calendar month. | diagnosis |
| 404 | InvalidMailAddress.NotFound | The specified mail address is not found. | The sender address was not found. | diagnosis |
| 400 | InvalidMailAddressDomain.Malformed | The format of the specified mail address domain is invalid. It must only contain numbers, letters, underscores, minus signs, and periods. | The domain name format is invalid. Use only digits, letters, underscores, hyphens, and periods. | diagnosis |
| 400 | InvalidMailAddressDomainStatus.Malformed | The status of the specified mail address domain is invalid. | The specified sender domain status is invalid. | diagnosis |
| 404 | InvalidMailAddressId.Malformed | The specified sender address ID does not exist. | The specified sender address ID does not exist. | diagnosis |
| 400 | InvalidMailAddressName.Duplicate | The specified email address already exists. Please change to another one. | The specified email address already exists. Use a different one. | diagnosis |
| InvalidMailAddressName.Malformed | The specified MailAddress name is wrongly formed. | The specified sender address is invalid. It must contain the @ sign. The domain must consist of numbers, letters, underscores, minus signs, and periods. The account name must consist of numbers, letters, underscores, minus signs, and periods. | diagnosis | |
| 400 | InvalidMailAddressName.Malformed | The specified account name is invalid. It must only contain numbers, letters, underscores, minus signs, plus signs, and periods. | The account name format is invalid. The account name can contain only digits, letters, underscores, hyphens, plus signs, and periods. | diagnosis |
| 400 | InvalidMailAddressNumber.Malformed | The maximum number of sender addresses is exceeded. | The number of sender addresses exceeds the limit. | diagnosis |
| 400 | InvalidMailAddressPassword.EqualCurrent | The password must be different from the current password. | The passwords cannot be the same. | diagnosis |
| 400 | InvalidMailAddressPassword.Malformed | The format of the specified mail address password is invalid. | The specified sender address password is invalid. | diagnosis |
| 404 | InvalidMailAddressReplyName.Malformed | The reply address set by the sender address is invalid. | The reply-to address configured for the sender address is invalid. | diagnosis |
| 400 | InvalidMailAddressSendType.Malformed | The specified send type is invalid. | The sending type is invalid. Check the type in the console and set the corresponding value. | diagnosis |
| 400 | InvalidMailAddressStatus.Malformed | The status of the sender address is invalid. | The sender address status is invalid. Check whether the address is available or frozen. | diagnosis |
| 404 | InvalidMailAddressTicket.Malformed | No ticket exists under the specified mail address. | No ticket is associated with this sender address. | diagnosis |
| 400 | InvalidNode.Malformed | The specified node is invalid. | The specified node is invalid. | diagnosis |
| 400 | InvalidNotifyUrl.Malformed | The specified notifyUrl is invalid. | The specified notifyUrl is invalid. | diagnosis |
| 400 | InvalidParameter | You must specify the parameter. Please check the API documentation. | Required parameters are missing. Refer to the documentation to provide the missing parameters. | diagnosis |
| 400 | InvalidParamString.Malformed | The specified paramString is invalid. | The specified parameter field is invalid. | diagnosis |
| 400 | InvalidParamStringTemplate.Malformed | The specified paramString and template are invalid. | The specified parameter field and template are invalid. | diagnosis |
| 400 | InvalidQuota | The mail sending quota is exceeded. | The number of sent emails exceeds the quota limit. If your daily sending volume reaches 90% or more of the daily quota and the invalid address rate is less than 5%, submit a ticket to request a quota increase. | diagnosis |
| 400 | InvalidQuotaLevel | The format of credit rating is invalid. | The credit rating format is invalid. | diagnosis |
| 404 | InvalidReceiver.NotFound | The specified receiver is invalid. | The recipient does not exist. Check whether the recipient exists. | diagnosis |
| 400 | InvalidReceiverAlias.Duplicate | The specified receiverAlias already exists. | The specified recipient list alias already exists. | diagnosis |
| 400 | InvalidReceiverAlias.Malformed | The specified receiverAlias is invalid. | The specified recipient list alias is invalid. | diagnosis |
| 400 | InvalidReceiverDesc.Malformed | The specified receiverDesc is invalid. | The format is invalid. | diagnosis |
| 400 | InvalidReceiverDetail.Malformed | The specified receiver detail is invalid. | The specified address in the recipient list is invalid. | diagnosis |
| 400 | InvalidReceiverDetail.Spam | The email that was sent to the specified address in the receiver detail is rejected by spam filter. | The email sent to the specified address in the recipient list was bounced because it was identified as spam. | diagnosis |
| 400 | InvalidReceiverDetailMax.Malformed | The maximum number of addresses in the receiver detail is exceeded. | The number of addresses in the recipient list exceeds the limit. | diagnosis |
| 404 | InvalidReceiverDetatil.NotFound | The specified address is not found in the receiver detail. | The specified address does not exist in the recipient list. | diagnosis |
| 400 | InvalidReceiverEmail.Malformed | The specified receiver email address is invalid. | The specified recipient email address is invalid. | diagnosis |
| 404 | InvalidReceiverId.Malformed | The specified recipient list ID does not exist. | The specified recipient list ID does not exist. | diagnosis |
| 400 | InvalidReceiverName.Duplicate | The specified recipient list name already exists. | The specified recipient list name already exists. | diagnosis |
| 400 | InvalidReceiverName.Malformed | The format of the receiver name is invalid. It must contain the @ sign. The domain must only contain numbers, letters, underscores, minus signs, and periods. The account name must only contain numbers, letters, underscores, minus signs, and periods. | The recipient format is invalid. The address must contain the @ symbol. The domain name can contain only digits, letters, underscores, hyphens, and periods. The account name can contain only digits, letters, underscores, hyphens, and periods. | diagnosis |
| 400 | InvalidReceiverNumber.Malformed | The maximum number of receivers is exceeded. | The number of recipient lists exceeds the limit. | diagnosis |
| 400 | InvalidReceiverStatus.Malformed | The specified receiver status is invalid. Please check whether a receiver is uploaded on the console. | The recipient status is incorrect. Check whether the recipients have been uploaded in the console. | diagnosis |
| 400 | InvalidRecNum.Malformed | The specified recNum is invalid. | The specified recNum is invalid. | diagnosis |
| 400 | InvalidReplyAddress.Malformed | The specified replyAddress is invalid. It must contain the @ sign. The domain must consist of numbers, letters, underscores, minus signs, and periods. The account name must consist of numbers, letters, underscores, minus signs, and periods. | The reply address format is incorrect. The address must contain the @ symbol. The domain name can contain digits, letters, underscores, hyphens, and periods. The account name can contain digits, letters, underscores, hyphens, and periods. | diagnosis |
| 400 | InvalidReplyAddressAlias.Malformed | The format of the specified replyAddressAlias is invalid. The length must not exceed 15 characters. | The reply address alias format is incorrect. The length cannot exceed 15 characters. | diagnosis |
| 400 | InvalidSendMail.Spam | The email you sent was rejected by spam filter. | The email sending request was rejected. Check the user status and whether the issue is caused by frequency limits, quota limits, or anti-spam content filtering. | diagnosis |
| 400 | InvalidSendSms | The frequency limit is exceeded. | The sending frequency exceeds the limit. | diagnosis |
| 400 | InvalidSign.NotFound | The specified signature is not found. | The specified signature does not exist. | diagnosis |
| 404 | InvalidSignFileNames.Malformed | The specified signature file is not found. | The specified signature file does not exist. | diagnosis |
| 400 | InvalidSignName.Duplicate | The specified signature already exists. | The specified signature already exists. | diagnosis |
| 400 | InvalidSignName.Malformed | The specified signature is invalid. | The specified signature is invalid. | diagnosis |
| 400 | InvalidSignNumber.Malformed | The maximum number of signatures is exceeded. | The number of signatures exceeds the limit. | diagnosis |
| 400 | InvalidSource.Malformed | The specified source is invalid. | The specified Source is invalid. | diagnosis |
| 400 | InvalidStartTime.Malformed | The start time must be earlier than the end time. | The start time must be earlier than the end time. | diagnosis |
| 400 | InvalidStatus.Malformed | The specified status is invalid. | The specified status is invalid. | diagnosis |
| 400 | InvalidStatus.Update.Failed | The specified quick configuration update failed. | The specified quick configuration flow update failed. | diagnosis |
| 400 | InvalidSubject.Malformed | The specified subject is invalid. It must not exceed 100 characters. | The subject is invalid. The subject cannot exceed 256 characters. | diagnosis |
| 400 | InvalidSubject.Malformed | The specified subject is invalid. It exceeds the allowed length limit. | The subject is invalid. The subject exceeds the allowed length limit. | diagnosis |
| 404 | InvalidTag.NotFound | The specified tag does not exist. | The specified tag does not exist. | diagnosis |
| 400 | InvalidTagId.Malformed | The specified tag ID does not exist. | The specified tag ID does not exist. | diagnosis |
| 400 | InvalidTagName.Duplicate | The specified tag name already exists. | The specified tag name already exists. | diagnosis |
| 404 | InvalidTagName.Malformed | The specified tag name is invalid. | The specified tag name is invalid. | diagnosis |
| 400 | InvalidTagNumber.Malformed | The maximum number of tags is exceeded. | The number of tags exceeds the limit. | diagnosis |
| 404 | InvalidTask.NotFound | The specified task is not found. | The specified task does not exist. | diagnosis |
| 404 | InvalidTemplate.NotFound | The specified template is not found. | The specified template does not exist. | diagnosis |
| 400 | InvalidTemplateCode.Malformed | The specified template code is invalid. | The specified template code is invalid. | diagnosis |
| 404 | InvalidTemplateId.Malformed | The specified templateId does not exist. | The specified template ID does not exist. | diagnosis |
| 400 | InvalidTemplateName.Duplicate | The specified template name already exists. | The specified template name already exists. | diagnosis |
| 400 | InvalidTemplateName.Malformed | The length of the template name must not exceed 30 characters. | The template name format is incorrect. The template name cannot exceed 30 characters. | diagnosis |
| 400 | InvalidTemplateNickName.Malformed | The specified TemplateNickName is invalid. | The specified template alias is invalid. | diagnosis |
| 400 | InvalidTemplateNumber.Malformed | The maximum number of templates is exceeded. | The number of templates exceeds the limit. | diagnosis |
| 400 | InvalidTemplateRemark.Malformed | The specified template remark is invalid. | The specified template remark is invalid. | diagnosis |
| 400 | InvalidTemplateSmsContent.Malformed | The specified template smsContent is invalid. | The specified template is invalid. | diagnosis |
| 400 | InvalidTemplateSmsType.Malformed | The format of the specified template smsType is invalid. | The type is invalid. | diagnosis |
| 400 | InvalidTemplateStatus.Malformed | The specified template status is invalid. Please check whether the template has passed verification. | The template status is incorrect. Check whether the template has passed the review. | diagnosis |
| 400 | InvalidTemplateSubject.Malformed | The specified template subject is invalid. | The specified template is invalid. | diagnosis |
| 400 | InvalidTemplateText.Malformed | The specified template text must not exceed 1 MB. | The specified template text is too long and exceeds 1 MB. | diagnosis |
| 400 | InvalidTemplateType.Malformed | The specified template type is invalid. | The specified templatetype is invalid. | diagnosis |
| 400 | InvalidTemplateVariable.Malformed | The specified template variable is invalid. | The specified template variable is invalid. | diagnosis |
| 400 | InvalidToAddress | The specified toAddress is invalid. It must contain the @ sign. The domain must consist of numbers, letters, underscores, minus signs, and periods. The account name must consist of numbers, letters, underscores, minus signs, and periods. | The recipient format is invalid. The address must contain the @ symbol. The domain name can contain only digits, letters, underscores, hyphens, and periods. The account name can contain only digits, letters, underscores, hyphens, and periods. | diagnosis |
| 400 | InvalidToAddress.Spam | The email you sent was rejected due to invalid address. | The email was bounced because the address is invalid. | diagnosis |
| 404 | InvalidUser.NotFound | The specified user does not exist. Please contact your master account to activate the Direct Mail service. | The account does not exist. Contact the owner of the primary account associated with your access credentials or RAM user to activate the DirectMail service. | diagnosis |
| 400 | InvalidUserStatus.Malformed | The specified user status is abnormal. | The account status is abnormal. The account was suspended due to overdue payment, spam sending, or multi-account registration. Submit a ticket for investigation. | diagnosis |
| 400 | InvalidYear.Malformed | The specified year is invalid. | The specified year is invalid. | diagnosis |
| 404 | ListAlibabaCloudDomains.GetFailed | Failed to get Alibaba Cloud domains. | Failed to obtain the Alibaba Cloud domain. | diagnosis |
| 400 | LogicalDeleteUserStatus | The specified user status is deleted. | The user status is deleted. | diagnosis |
| 400 | MissingTemplateText | You must specify TemplateText. | Enter the template body. | diagnosis |
| 400 | notification.errorparam | The specified parameter is invalid. | The specified parameter is invalid. | diagnosis |
| 400 | RAM.ApiNotSupported | The API does not support RAM access. | This API does not support access. | diagnosis |
| 400 | RecordDuplicated | The specified record already exists. | The record already exists. | diagnosis |
| 400 | RecordLimit | The maximum number of records is exceeded. | The number of records exceeds the limit. | diagnosis |
| 400 | UnsupportedSourceControl | You are not authorized to perform the operation. | You do not have the permission to use this resource. | diagnosis |
| 400 | User.Blacklisted | The specified user is in the blacklist. | The specified user is in the blacklist. | diagnosis |
| 400 | User.RegisterTooMuch | The specified user has registered more than one DirectMail account. | The specified user has registered multiple DirectMail accounts. | diagnosis |
| 400 | UserSuppressionList.AddressExists | The address already exists. | The email address or domain already exists. | diagnosis |
| 400 | UserSuppressionList.AddressOverLength | The address length should less than 60. | The length of the invalid address must be less than 60 characters. | diagnosis |
| 400 | UserSuppressionList.AddressWithSpecialChar | Please remove special characters. | The invalid address only supports email addresses or domain names. Special characters are not supported. | diagnosis |
| 400 | UserSuppressionList.EmptyAddress | Please enter the address. | The invalid address cannot be empty. | diagnosis |
| 400 | UserSuppressionList.InvalidAddress | Invalid address, please enter domain or email. | The invalid address format is incorrect. Only a domain or an email address is allowed. | diagnosis |
| 400 | InvalidMailAddressType.Malformed | The specified address type is wrongly formed. | The address type is incorrect. | diagnosis |
| 400 | InvalidMailAddressVerificationCode.Invalid | The specified mail address verification code is invalid. | The email address verification code is invalid. | diagnosis |
| 400 | InvalidMailAddress.NotExternal | The specified account name is not a valid external email address. | The address is not an external address. | diagnosis |
| 400 | InvalidMailAddress.Unverified | The specified external mailAddress is unverified. | The address is not verified. | diagnosis |
| 400 | EnableAccount.Forbidden | Cannot enable account automatically. Please use dedicated ips. | The unblocking cannot be completed. Use a dedicated IP address. | diagnosis |