Configure tenant-level timeout and rerun policies for runtime instances to optimize resource usage and improve reliability.
Scope
These settings apply only to runtime instances with the attribute set to system configuration.
Permissions
Only super administrators and system administrators can modify runtime configurations by default.
Procedure
-
Access the Global Configuration page.
Choose Global Configuration > Runtime Configuration.

-
Click Edit to modify Timeout Configuration and Rerun Configuration.
-
Timeout configuration
Tasks that exceed the runtime threshold are automatically stopped and marked as failed. You can set thresholds for these task types:
Task type
Description
One-time Run
Includes ad hoc queries, trial runs of computing tasks, smoke testing of logical tables, and trial runs of integration tasks. Default: 2.00 hours.
Recurring Task
All tasks on a recurring schedule. Default: 48.00 hours.
One-time Task
Covers one-time instances for computing, integration, synchronization, and tag test executions. Default: 48.00 hours.
NoteValid range: 0.01 to 168 hours (up to 2 decimal places).
-
Rerun configuration
Rerun settings control whether tasks automatically retry after failure:
-
Automatic rerun on failure
-
Rerun count: Number of automatic retries after failure. Range: 1–10. Default: 1 time.
-
Rerun interval: Interval between retries. Range: 1–60 minutes. Default: 5 minutes.
-
-
Automatic rerun on timeout failure
When enabled, tasks terminated for exceeding the runtime threshold automatically retry using the automatic rerun on failure settings. Default: disabled.
-
-
-
Click Confirm.
-
In the confirmation dialog box that appears, click Confirm System Configuration Modification, then click Confirm.
ImportantAfter you save the changes, all instances set to system configuration (including new instances and those not yet started) use the updated settings. Changes take up to 5 minutes to take effect.
Recommendations
Use these guidelines to set values based on your workload:
-
One-time run: Maximum average runtime of ad hoc queries, computing task trial runs, logical table smoke tests, and integration task trial runs for the tenant, plus one hour.
-
Recurring Task: Maximum runtime of all recurring tasks for the tenant, plus one hour.
-
One-time task: Maximum runtime of all one-time instances (computing, integration, sync, and tag test runs) for the tenant, plus one hour.
-
Rerun count: Number of successful automatic reruns across all recurring, one-time, and data backfill instances for the tenant, plus one.
-
Rerun interval: Longest successful rerun interval across all recurring, one-time, and data backfill instances for the tenant, plus three minutes.