All Products
Search
Document Center

Dataphin:Maintenance/Upgrade Dataphin

Last Updated:Jun 23, 2026

Before you maintain or upgrade Dataphin, enable the maintenance status page to put the system into maintenance mode and prevent users from performing operations. You can start and cancel maintenance mode, and review historical maintenance records.

Background information

  • Only system administrators and super administrators can start or cancel maintenance mode.

  • Only system administrators and super administrators can view maintenance history records.

Start maintenance status

  1. To enter the Maintenance Upgrade configuration wizard, follow these steps:

    Click the imageSettings icon -> Start Maintenance/upgrade. image

  2. On the Maintenance Upgrade configuration wizard page, select the type of maintenance in the Select Type step.

    image

    • Maintenance: Puts the system into maintenance status, restricting user access and operations. The super administrator can revert the system to normal status at any time. Select this option for system upgrades or temporary security measures.

    • Cross-tenant publishing: Allows cross-tenant publishing users to export files for publishing or publish objects after import. Users without cross-tenant publishing permissions are subject to the following restrictions:

      These users can only access the Data Integration, Data Development, Deployment Center, Task Maintenance, SQL Query, Notebook, Asset Checklist, and Permission Management modules.

      • Data Integration:

        • Basic Project: Does not support submitting, taking offline, or deleting integration tasks, nor does it support full database migration tasks being taken offline.

        • Dev-Prod Project: The Prod environment has the same restrictions as the Basic project, while the Dev environment does not support publishing integration tasks or taking full database migration tasks offline.

      • Data Development:

        • Basic Project:

          • Does not support saving, submitting, taking offline, or deleting operations for logical dimension tables, logical fact tables, atomic metrics, business filters, metrics, and logical aggregate tables.

          • Table management does not allow the creation, editing, or deletion of physical tables.

          • Does not support submitting, taking offline, or deleting tasks for computing tasks and sync tasks.

          • Does not support submitting, taking offline, or deleting templates for computing templates.

          • Does not allow the creation, editing, or deletion of resources and functions.

        • Dev-Prod Project: The Prod environment has the same restrictions as the Basic project; the Dev environment prohibits the following:

          • Does not support taking offline or deleting operations for logical dimension tables, logical fact tables, atomic metrics, business filters, metrics, and logical aggregate tables.

          • Does not support taking offline or deleting templates for computing templates.

          • Does not support publishing or batch publishing in pending records, nor republishing in published records.

      • Task Maintenance: Does not support taking offline real-time instances.

      • Analysis Platform: Access to manual tables is not supported; deletion of tables in My Analysis Platform Tables is not permitted.

      Note

      Once initiated, the super administrator can revert the system to normal status, lifting the restrictions mentioned above.

  3. Click Confirm Next Step.

  4. In the Maintenance Configuration step, set up the maintenance details.

    Parameter

    Description

    Set Start Time

    Select from now, 30 minutes later, 1 hour later, 6 hours later, 12 hours later, 12 hours later, 1 day later.

    Estimated Duration

    Select from 30 minutes, 1 hour, 2 hours, 3 hours, and 6 hours. This value is for user notification only; the system does not automatically exit maintenance mode when the estimated time elapses. To end maintenance manually, see Stop Maintenance Status.

    Contact Email

    Provide the super administrator's contact email and phone number so users can reach out during maintenance.

    Phone Number

  5. Acknowledge the impact of the operation by checking the box for I Am Aware Of The Impact Of The Current Operation And Confirm The Need To Start The Maintenance Status Within The Tenant For Necessary System Maintenance Or Upgrade Operations, then click Confirm And Start.

Stop maintenance status

After maintenance is complete, log in with a super administrator account, go to the Dataphin home page, and click Stop Maintenance.

image

View maintenance history information

  1. To view the maintenance history, follow these steps to open the Maintenance Upgrade History Operation Log dialog box.

    Click the imageSettings icon -> View History.

    image

  2. In the Maintenance Upgrade History Operation Log dialog box, review the maintenance details, including Operated By, Operation Type, Operated At, and Description.