Data Management:Renew DMS items

Auto-renewal behavior

When auto-renewal is enabled, the system deducts fees nine days before the item expires. Keep the following in mind:

• Both account balance and coupons can pay renewal fees. Make sure your Alibaba Cloud account has enough balance.

• If you manually renew an item before the auto-renewal deduction occurs, the system skips the auto-deduction for that billing cycle and resumes auto-renewal at the next expiration date.

• The system renews the item based on the duration you specify. For example, if you set the renewal duration to three months, each auto-renewal charges a three-month subscription.

• If a DMS item expires the next day, manually renew it instead of waiting for auto-renewal. For more information, see Manually renew a DMS item.

Enable auto-renewal

1. Log on to the DMS console V5.0.

2. In the upper-right corner of the DMS console, move the pointer over the icon and then choose Billing > Renewals.

   Note

   If you use the DMS console in normal mode, move the pointer over the > Renewals.

   

3. On the Renewal page, in the Product section, select Data Management - New (Subscription).

4. On the Manual tab, find the target item and click Enable Auto Renewal in the Actions column.

5. In the Enable Auto Renewal dialog box, read the information and specify a renewal duration.

6. Click Auto Renew.

Disable auto-renewal

1. Log on to the DMS console V5.0.

2. In the upper-right corner of the DMS console, move the pointer over the icon and then choose Billing > Renewals.

   Note

   If you use the DMS console in normal mode, move the pointer over the > Renewals.

3. On the Renewal page, in the Product section, select Data Management - New (Subscription).

4. On the Auto tab, find the target item and click Enable Manual Renewal in the Actions column.

5. In the Enable Manual Renewal dialog box, click OK.

Manually renew a DMS item

1. Log on to the DMS console V5.0.

2. Use one of the following methods to go to the DMS buy page:

   • Method 1: DMS Order Management

     1. In the upper-right corner of the DMS console, move the pointer over the > DMS Order Management.

     2. Find the target item and click Renew in the Actions column.

   • Method 2: Renewals

     1. In the upper-right corner of the DMS console, move the pointer over the > Renewals.

     2. On the Renewal page, in the Product section, select Data Management - New (Subscription).

     3. Find the target item and click Renew in the Actions column.

3. On the manual renewal page, specify a renewal duration, and read and agree to Terms of Service.

4. Click Buy Now.

Related topics

For more information about the impact and solutions after a DMS item expires, see Service expiration and overdue payments.