All Products
Search
Document Center

Database Autonomy Service:Manage alert contacts

Last Updated:Mar 28, 2026

Database Autonomy Service (DAS) sends database alerts to designated contacts via phone, email, or webhook.

Supported notification channels:

ChannelNotes
Phone (SMS)Requires phone number verification
EmailRequires email verification
WebhookSupports DingTalk, WeCom, Lark, and Application Real-Time Monitoring Service (ARMS)
DAS sends verification codes to confirm that phone numbers and email addresses are reachable.

Add an alert contact

  1. Log on to the DAS console.

  2. In the left-side navigation pane, choose Tools > Alert Service > Alert Contacts.

  3. On the Alert Contacts page, click Add Contact in the upper-right corner.

    Alert Contacts page

    To import contacts from CloudMonitor, click Synchronize CloudMonitor Contacts instead.
  4. In the Add Contact dialog box, configure the following parameters and click OK.

    ParameterDescription
    Full nameThe name of the alert contact.
    Phone numberThe mobile number of the alert contact. After you enter a number, click Send Verification Code and enter the code received by SMS in the Verification Code field.
    EmailThe email address of the alert contact. After you enter an address, click Send Verification Code and enter the code received by email in the Verification Code field.
    WebhookThe webhook URL. DingTalk, WeCom, Lark, and ARMS are supported. When configuring a DingTalk chatbot, add DAS Alarm as a keyword in the chatbot's security settings.
    Add to existing contact groupThe contact group to add this contact to.

Create a contact group

  1. Log on to the DAS console.

  2. In the left-side navigation pane, choose Tools > Alert Service > Alert Contacts.

  3. Click the Alert Contact Groups tab, then click Add Contact Group in the upper-right corner.

    Alert Contact Groups page

  4. In the Add Contact Group dialog box, configure the following parameters and click OK.

    ParameterDescription
    Group nameThe name of the contact group.
    NoteOptional notes for the contact group.
    Select contactsThe alert contacts to include. Select from the Existing Contacts section, or click Create Contact to add a new contact.