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    Cloud Storage Gateway:Monitor gateways

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    Cloud Storage Gateway:Monitor gateways

    Last Updated:May 07, 2026

    View performance metrics for your on-premises file gateway and enable log monitoring on the Cloud Storage Gateway (CSG) console.

    Background information

    On-premises file gateways V1.4.0 and later support log monitoring. You can configure this feature on the Cloud Storage Gateway (CSG) console.

    File gateways can monitor logs for system directories and file shares. The logs are stored in the specified Simple Log Service (SLS) project and Logstore.

    Performance metrics

    The Performance page on the on-premises gateway console provides the following performance metrics:

    Metric

    Description

    Unit

    CPU usage

    The percentage of CPU time the gateway uses to process tasks.

    Percent

    Memory usage

    The percentage of physical memory the gateway currently uses.

    Percent

    Cache IOPS

    The number of read and write operations per second on the local cache disk.

    Ops/s

    Cache throughput

    The amount of data read from and written to the local cache per second.

    Bytes/s

    Network

    The amount of network data sent and received by the gateway per second.

    Bytes/s

    Log data includes usage statistics for the network, disk, CPU, memory, and cache, as well as the read and write bandwidth for file shares.

    Note

    For on-premises gateways, only users in the whitelist can use the log monitoring feature.

    View performance metrics

    1. In a web browser, enter https://<IP address of the file gateway> to access the on-premises file gateway console.

    2. Enter your username and password, and click OK.

    3. Click Monitoring to open the Monitoring page and view performance metrics such as CPU usage, memory usage, cache IOPS, cache throughput, and network.

    Log monitoring

    Log monitoring stores access records for system directories and file shares in SLS. This helps you audit access patterns, troubleshoot issues, and configure alerts.

    You can configure log monitoring for your on-premises gateway on the CSG console. For detailed instructions, see Monitor gateways.

    Recommended alert scenarios

    Configure alerts on the CSG or SLS console to proactively identify potential issues:

    Scenario

    Recommended metric

    Gateway CPU overload

    CPU usage that consistently exceeds a specified threshold.

    Cache nearing saturation

    Cache IOPS or cache throughput that approaches the gateway's specification limit.

    Network bandwidth exhaustion

    Network throughput that exceeds the available bandwidth.

    Errors in file share logs

    SLS log queries that return entries with an ERROR level.