After you publish a service, Compute Nest tracks every instance your customers create from it. Use the service instance management feature to monitor instance status, review configurations, and perform O&M operations across your entire customer base.
Prerequisites
Before you begin, ensure that you have:
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Published at least one service in Compute Nest
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Service provider access to the Compute Nest console
Service providers cannot view private service instances for which the hosted O&M feature is disabled. For those instances, clicking the service instance ID or Details
View customer service instances
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Log on to the Compute Nest console.
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In the left-side navigation pane, click Service Instance. On the Service Instance page, click the Customer's Service Instances tab. The Service Instance page has two tabs:
Tab Description My Service Instance Service instances you created from other service providers' services Customer's Service Instances Service instances your customers created from your service -
On the Customer's Service Instances tab, select the type of service instance to view.
On the Trial Service tab, click Extend Validity Period in the Actions column to extend the trial duration of a service instance.
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Review the instance list. The Service Instance ID, Status, and Service ID/Name columns provide an overview of each instance.
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Click the service instance name or Details in the Actions column to open the Service Instance Details page.
Service instance details
The Service Instance Details page provides tabs for monitoring and managing a service instance.
| Tab | What you can do |
|---|---|
| Overview | View the resources, basic information, and service information of the instance |
| Resource ID | View resource details (resource ID, status, resource type, IP address, payment method, expiration time, and renewal method). Start, stop, restart, connect to, record screens for, and run commands on individual resources |
| Events | View events of the service instance. Available only for fully managed service instances |
| Monitoring | View monitoring data for the service instance |
| O&M Management | Select the cloud resources on which you want to perform O&M operations, specify the corresponding parameters, and execute a CloudOps Orchestration Service (OOS) template to perform O&M operations on the resources. For details, see Perform O&M operations on a service instance |
| Logs | View deployment logs and resource operation logs |
| History | View upgrade records for the service instance |
| Fee Statistics | View resource bills. Click Bill Details for a full billing breakdown |
The Logs tab contains two sub-tabs:
| Sub-tab | Content |
|---|---|
| Deployment Logs | Deployment information for the service instance |
| Resource Operation Logs | Operation history for resources deployed in the service instance |