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Cloud Monitor:Fix insufficient CloudMonitor quotas

Last Updated:Jun 10, 2026

CloudMonitor alerts you when your API call quota, alert text message quota, or alert voice call quota is exhausted or nearly exhausted. This topic explains what triggers each quota and how to resolve it.

Note

This topic applies only to users who activated CloudMonitor Basic (pay-as-you-go) (cms_basic_public_cn) and purchased a resource plan of alert text messages (cms_sms_dp_cn) and a resource plan of alert voice calls (cms_voice_dp_cn) after 22:00:00 (UTC+8) on September 13, 2022.

Quick reference

Resource

Cause

Solution

API calls for metric data queries

Direct API calls or Grafana plugins

Switch to Hybrid Cloud Monitoring, or purchase additional quota

Alert text messages

Alert rules or event subscriptions that use text message notifications

Activate CloudMonitor Basic (pay-as-you-go) or purchase a resource plan of alert text messages

Alert voice calls

Alert rules or event subscriptions that use voice call notifications

Activate CloudMonitor Basic (pay-as-you-go) or purchase a resource plan of alert voice calls

API calls for metric data queries

What consumes API call quota

API call quota is consumed by programmatic access to CloudMonitor metric data. Console operations do not count against this quota.

The free quota applies to calls to these four APIs:

Two sources consume this quota:

  • Direct API calls. Calling these APIs directly counts against your quota. Calls made through the CloudMonitor console do not.

  • Grafana plugins. CloudMonitor Grafana plugins that visualize monitoring data also consume API call quota. For more information, see Use Grafana to view monitoring data.

Important

If the free quota is exhausted, Alibaba Cloud services cannot be queried for metric data through API operations.

Resolve API call quota exhaustion

Choose the solution that fits your scenario:

Scenario

Solution

Obtaining monitoring data in real time

Use the cloud monitoring exporter provided by Hybrid Cloud Monitoring. For more information, see Export monitoring data in real time.

Using Grafana plugins for dashboards

Use Hybrid Cloud Monitoring dashboards instead. For more information, see Manage dashboards.

Performing instant metric data queries

Activate CloudMonitor Basic (pay-as-you-go) to get additional API call quota.

Alert text messages

What consumes text message quota

Text message quota is consumed each time CloudMonitor sends an alert notification by text message. Alert rules and event subscriptions that use text message notifications count against this quota.

Resolve text message quota exhaustion

Alert voice calls

What consumes voice call quota

Voice call quota is consumed each time CloudMonitor places an alert notification by phone call. Alert rules and event subscriptions that use phone call notifications count against this quota.

Resolve voice call quota exhaustion