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CloudSSO:Manage MFA

Last Updated:Dec 25, 2023

Multi-factor authentication (MFA) is an easy-to-use and effective authentication model and is a supplement to the username and password authentication model. MFA provides an extra layer of protection by verifying users who initiate console logons. MFA enhances the security of your account.

Overview

If you enable the username-password logon for a CloudSSO user, MFA is automatically enabled. CloudSSO allows you to use MFA devices for authentication. The following table describes the steps to enable MFA for a CloudSSO user.

Step

Description

Operator

References

1

Configure MFA.

Enable MFA for a single CloudSSO user or for all CloudSSO users as a CloudSSO administrator based on your business requirements.

CloudSSO administrator

Enable MFA for all CloudSSO users and Enable MFA for a CloudSSO user

2

Bind an MFA device.

The first time a CloudSSO user logs on to the CloudSSO user portal, the user need to bind an MFA device for verification.

CloudSSO users

Bind the first MFA device

The following sections describe how to enable MFA for all CloudSSO users, enable MFA for a single CloudSSO user, and unbind MFA devices. You must perform these operations as a CloudSSO administrator. For more information, see Bind or unbind MFA devices.

Enable MFA for all CloudSSO users

  1. Log on to the CloudSSO console.

  2. In the left-side navigation pane, click Settings.

  3. In the Username-password Logon section, click Edit below Whether to Enable MFA When Logon.

  4. In the Edit MFA Verification Settings dialog box, configure the following parameters.

    1. Whether to Enable MFA When Logon

      • Enable: enables MFA for all CloudSSO users.

        If you select this option, you must bind an MFA device the first time the user logs on to the CloudSSO user portal. For more information, see Bind the first MFA device.

      • Custom Configuration: enables MFA based on the MFA settings of each CloudSSO user.

        For more information, see Enable MFA for a CloudSSO user.

      • Required Only for Unusual Logon: MFA is required only in scenarios in which a logon is initiated from a different location or device than the common logon locations or devices.

      • Disable: disables MFA for all users.

    2. Configure the Whether to Enable MFA Upon Unusual Logon parameter if you select Custom Configuration or Required Only for Unusual Logon in the previous step.

      • Allow to SKip Binding MFA: MFA is prompted for CloudSSO users who initiated unusual logons. However, the CloudSSO users are allowed to skip MFA.

      • Must Bind Or Verify MFA: MFA is required for unusual logons.

  5. Click OK.

Enable MFA for a single CloudSSO user

If you select Custom Configuration when you configure MFA for all CloudSSO users, you must configure MFA settings for each user as a CloudSSO administrator. For more information, see Enable MFA for all CloudSSO users.

  1. Log on to the CloudSSO console.

  2. In the left-side navigation pane, choose User Management > User.

  3. Click the name of the user that you want to manage.

  4. On the Details tab, find the MFA Settings section and click Edit below Whether to Enable MFA When Logon.

  5. In the Edit MFA Verification Settings dialog box, configure the following parameter.

    • Enable: enables MFA for the user.

      If you select this option, you must bind an MFA device the first time the user logs on to the CloudSSO user portal. For more information, see Bind the first MFA device.

    • Required Only for Unusual Logon: MFA is required only in scenarios in which a logon is initiated from a different location or device than the common logon locations or devices.

    • Disable: disables MFA for the user.

  6. Click OK.

Unbind an MFA device

For users to which MFA devices are bound, a CloudSSO administrator or the users can unbind the MFA devices based on business requirements. The following section describes how to unbind MFA devices as a CloudSSO administrator.

Warning

If you unbind MFA devices from CloudSSO users, the MFA devices cannot be used to verify the identities of the CloudSSO users. This reduces account security.

  1. Log on to the CloudSSO console.

  2. In the left-side navigation pane, choose User Management > User.

  3. Click the name of the user that you want to manage.

  4. On the Details tab of the user details page that appears, find the MFA device that you want to unbind in the MFA Devices section and click Delete in the Actions column.

  5. In the Unbind Virtual MFA Device message, click OK.

References

Bind or unbind MFA devices