This topic describes the billable items of CloudBox and the payment, billing term, scale-up, renewal, overdue payments, and return methods of CloudBox resources.

Billable items

The resources in CloudBox can be divided into three types based on how they are used. The following table describes the billing details of each resource type.

TypeResourceDescriptionBilling methodReference
Required. Basic Alibaba Cloud services deployed with CloudBox hardware devicesRequired. Computing resourcesvCPUs and memory resources are provided in stock keeping units (SKUs). You are charged based on the unit price, quantity, and subscription duration of the purchased SKUs. SubscriptionComputing resources
Required. Elastic Block Storage (EBS) resourcesStandard SSDs and enhanced SSDs (ESSDs) are provided. You are charged based on the capacity, unit price, and subscription duration of the purchased cloud disks. SubscriptionEBS resources
Optional. Object Storage Service (OSS) resourcesOSS resources are provided. You are charged based on the capacity, unit price, and subscription duration of the purchased OSS resources. SubscriptionOSS resources
Required. Network resourcesYou can use one of the following two network connection methods to connect to CloudBox:
  • Connection over an Express Connect circuit: Express Connect circuits are deployed by Internet service providers (ISPs) instead of Alibaba Cloud. The fees for Express Connect circuits are not included in the bill of CloudBox.
  • Connection over the Internet by using a Smart Access Gateway (SAG) device: By default, an SAG device is provided in a cloud box. To use the SAG device, you need to purchase bandwidth resources for the SAG device. You are charged based on the size and subscription duration of the purchased bandwidth.
Subscription for SAG bandwidthNetwork bandwidth
Optional. Alibaba Cloud services deployed in CloudBoxAlibaba Cloud services such as ApsaraDB for Redis and Elastic Desktop ServiceYou are charged based on the billing rules of the purchased Alibaba Cloud services in CloudBox. Pay-as-you-goFor more information, see the documentation of each service.
Optional. Services of Alibaba Cloud public cloud that are reused by CloudBoxAlibaba Cloud services such as Security Center (SAS) and Application Real-Time Monitoring Service (ARMS)You are charged based on the billing rules of the purchased services of Alibaba Cloud public cloud. Subscription and pay-as-you-goFor more information, see the documentation of each service.
Note:
  • When you purchase a cloud box, you are charged only for the computing resources, EBS resources, OSS resources, and network bandwidth resources.
  • When you purchase a cloud box, you must purchase at least one compute SKU and specific EBS capacity. The minimum EBS capacity that you can purchase is 12 TiB for an ESSD of performance level 0 (PL0). After you purchase a cloud box, Alibaba Cloud deploys related hardware devices to your data center. When you purchase a cloud box, you purchase cloud service resources instead of hardware devices. The hardware devices of the cloud box belong to Alibaba Cloud.
  • When you use a cloud box, you are not charged for the purchased computing resources or EBS capacity. However, you are charged for other resources that you use. For example, when you create an Elastic Compute Service (ECS) instance in a cloud box, you do not need to pay for the instance type or cloud disks. However, you are charged for using snapshots.

Payment

You must pay for the cloud box resources, such as computing resources, EBS resources, and OSS resources, in advance when you purchase a cloud box in the CloudBox console. The following table describes the payment methods that you can use.
ItemDescription
Payment options
  • All Upfront: You must make a one-time full payment at the time of purchase.
  • Half Upfront: You can pay 50% of the fees first, and then equally pay the rest by month.

    After you accept the purchased cloud box, Alibaba Cloud generates bills on the first day of each month based on the remaining unpaid fees and subscription duration. The amount of each monthly bill is the same. Make sure that you have sufficient balance within your account to pay the bills at the earliest opportunity. If you do not pay the bills within seven calendar days after you receive the bills, your cloud box cannot provide services normally.

Payment methods
  • Use bank cards
  • Use PayPal

    When the pay-as-you-go resources that you purchase start to implement billing, Alibaba Cloud pre-authorizes your PayPal account.

Billing term

After you pay for a cloud box, the cloud box does not immediately enter the billing term. Alibaba Cloud starts a delivery process to deploy the cloud box to your data center. The delivery process lasts one or two months. After the deployment is complete, you can accept the cloud box. After the cloud box is accepted, it enters the billing term.