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Cloud Backup:Prepare for data synchronization

Last Updated:Jun 08, 2026

Use Cloud Backup to synchronize data from File Storage NAS (NAS), HDFS, and Amazon S3 to Alibaba Cloud. Before synchronization, authorize Cloud Backup and install and activate a client.

(Recommended) Create an AccessKey pair for a RAM user

Resource Access Management (RAM) is Alibaba Cloud's identity and access management service. RAM lets you create multiple identities under one account and assign different permissions to users or groups, so each identity accesses only the resources it needs.

A Cloud Backup client requires an AccessKey pair for activation. If the AccessKey pair of your Alibaba Cloud account is leaked, all resources in the account are at risk. To reduce risk, use a RAM user's AccessKey pair to activate clients. For more information, see Create a RAM user and Create an AccessKey.

Warning

Before you install or uninstall a Cloud Backup client, check the installation path:

  • If a NAS file system is mounted to the installation path, run umount to unmount it. Otherwise, the file system may be accidentally deleted.

  • If important files or directories exist in the installation path, move them elsewhere to prevent accidental deletion.

Download and activate a Cloud Backup client for Windows

  1. Log on to the Cloud Backup console.

  2. In the left-side navigation pane, choose Synchronization > Data Synchronization.

  3. In the top navigation bar, select a region.

  4. On the Data Source List tab of the Data Synchronization page, click Add Client.

  5. Download the Cloud Backup client for Windows.

    Download the Cloud Backup client for Windows (64-bit) or Windows (32-bit). Record the activation code — you need it to install and activate the client.

  6. Install and activate the Cloud Backup client for Windows.

    1. Double-click the installation package and select a language.

    2. Select an installation path and click Next.

    3. Select Local client connecting to Alibaba Cloud and click Next.

    4. Configure the logon identity.

      If the source directory contains network-shared files, select This user. The user must meet these requirements:

      • Has local administrator permissions.

      • Has permission to log on as a service.

        To configure the logon user:

        1. Open Control Panel and click Administrative Tools.

        2. Open Local Security Policy and choose Local Policies > User Rights Assignment.

        3. Turn on Log on as a service. In the dialog box, add the user.

      • Has permissions to access network-shared files.

      For more information, see How do I select a component and account when I install a Cloud Backup client?

    5. If you want to use a proxy server, enter its IP address. Click Next.

    6. Enter the activation code in the Activation token field and click Next.

    7. Click Install.

Download and activate a Cloud Backup client for Linux

  1. Log on to the Cloud Backup console.

  2. In the left-side navigation pane, choose Synchronization > Data Synchronization.

  3. In the top navigation bar, select a region.

  4. On the Data Source List tab of the Data Synchronization page, click Add Client.

  5. Activate the Cloud Backup client for Linux automatically.

    Copy the command for your network type and run it on the Linux client.Activate Linux client

  6. Run one of the following commands to install the tool required for on-premises NAS backup and restore.

    NFS and SMB protocols are supported. Select the tool for your NAS file system protocol.

    • NFS tool

      • CentOS

        sudo yum install nfs-utils
      • Ubuntu

        sudo apt-get install nfs-common
    • SMB tool

      • CentOS

        sudo yum install cifs-utils
      • Ubuntu

        sudo apt-get install cifs-utils
      • openSUSE

        sudo zypper install cifs-utils