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ChatApp Message Service:Create and manage an SMS fallback policy

Last Updated:Dec 28, 2023

This topic describes how to create and manage an SMS fallback policy, which can be used when you are sending a message.

Prerequisites

You have created a fallback rule.

Create a fallback policy

  1. Log on to the Chat App Message Service console.

  2. In the left-side navigation pane, click Fallback strategy.

  3. On the Fallback strategy page, click Add. In the Fallback strategy setting dialog box, set Name of strategy and select Contains rules.

  4. Click OK.

View a fallback policy

On the Fallback strategy page, view Strategy ID and Name of strategy.

Note
  • To modify a fallback policy, click Edit in the Operate column. You can modify the values of Name of strategy and Contains rules.

  • To delete a fallback policy, click Delete in the Operate column, and click OK in the displayed dialog box.