This topic describes how to query bills.
Prerequisites
Alibaba Cloud account registration and enterprise authentication have been completed.
Chat App Message Service has been activated.
The bill amount is the payable amount calculated based on usage. The final payment amount is determined at the end of the month after deductions, such as vouchers and payments from your account balance, are applied. Go to Alibaba Cloud Expenses and Costs to view the actual payment amount.
You can download bills, bill details, and instance bills (number-based bills) in Excel format. Downloads are available for the last 24 months. For bills older than 24 months, submit a ticket to request them from technical support.
Query bills
Log on to the Chat App Message Service console.
In the navigation pane on the left, click Bill Query.
On the Bill Query page, click the Bills tab.
Select a billing cycle and a product. To download the bill, click the Download Bill button.
Query bill details
On the Bill Query page, click the Bill Details tab.
Select a billing cycle, product, and billable item.
Click the gear icon to customize the displayed fields.
Personalized bills
Split bills are categorized by WhatsApp Business Account (WABA) and business number. You can view the usage details for each WABA and business number.
On the Bill Query page, click the Personalized Bills tab.
Click Settings, set the fields to display in the personalized bills, and then click Save.
Select a billing cycle. To download the bill, click the Download button.