How do I configure the Add to Group component? - Chat App Message Service

The Add to Group component adds a user's phone number and name to a specific audience group.

Component information

Component icon	Component name
	Add to Group.

To configure this component, access the journey canvas by using an existing journey or creating a new one.

Go to the canvas of an existing journey
On the journey list page of Agentic Journey, click Edit to the right of the journey to enter the canvas edit page.
Create a new journey to open its canvas. For more information, see Use Agentic Journey.

Click the Add to Group component icon on the canvas. The configuration area appears on the right.
In the Basic Settings section, select a Group, such as 0620_group, or click Create Group to create a new one. Select the variable for Customer Phone Number, such as wabaId, and the variable for Customer Name, such as incomingMessage. Click Save in the upper-right corner.
Configure other settings as needed. For more information, see Configuration item descriptions.
After you finish the configuration, click Save. In the dialog box that appears, click Save.

Configuration item	Description
Group	Select an existing group, or click Create Group to create a new one.
Create Group	Enter a group name and click OK to create a new group. To add existing contacts to the new group when creating it, check Add Contact to Current Group. Select an Add Method as follows: Import from File: Upload an Excel file to add contacts in bulk. Add Manually: Select the contact's country, then enter the phone number and name to add the contact.
Customer Mobile Number	Select the variable that contains the user's phone number.
Customer Name	Select the variable that contains the user's name.