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Chat App Message Service:QueryChatappPhoneNumbers

Last Updated:Oct 09, 2026

Queries all sending phone numbers and their statuses under a customer account.

Operation description

The throttling limit for this operation is 10 calls per second per user. If the limit is exceeded, API calls are throttled, which may affect your business. Call this operation at a reasonable rate.

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

cams:QueryChatappPhoneNumbers

list

*All Resource

*

None None

Request parameters

Parameter

Type

Required

Description

Example

IsvCode

string

No

The ISV verification code, used to verify whether a sub-account is authorized by an ISV.

aksik93kdkkxmwol9****

CustSpaceId

string

No

The space ID of the ISV sub-customer.

29348393884****

Status

string

No

The phone number status.

VERIFIED

Response elements

Element

Type

Description

Example

object

The response result.

PhoneNumbers

array<object>

The list of phone numbers.

array<object>

The struct.

VerifiedName

string

The application name.

Alibaba

Status

string

The phone number status.

Valid values:

  • MIGRATED :

    Migrated.

  • DISCONNECTED :

    Disconnected.

  • FLAGGED :

    Flagged.

  • UNVERIFIED :

    Unverified.

  • BANNED :

    Banned.

  • RATE_LIMITED :

    Rate limited.

  • CONNECTED :

    Connected.

  • PENDING :

    Pending.

  • UNKNOWN :

    Unknown.

  • DELETED :

    Deleted.

  • RESTRICTED :

    Restricted.

CONNECTED

UpQueue

string

The queue for inbound message notifications.

Alicom-Queue-****-ChatAppInbound

NameStatus

string

The name status.

Approval

MessagingLimitTier

string

The messaging volume limit tier of the phone number.

Valid values:

  • TIER_100K :

    100000

  • TIER_UNLIMITED :

    unlimited

  • TIER_1K :

    1000

  • TIER_250 :

    250

  • TIER_10K :

    10000

  • TIER_50 :

    50

TIER_10K

StatusCallbackUrl

string

The URL for status report notifications.

https://ali.com/status

QualityRating

string

The quality rating of the phone number.

Valid values:

  • RED :

    Low quality.

  • UNKNOWN :

    Unknown.

  • YELLOW :

    Medium quality.

  • GREEN :

    High quality.

GREEN

CodeVerificationStatus

string

The verification status of the phone number.

Valid values:

  • REVOKED :

    Revoked.

  • MORE_INFORMATION_REQUESTED :

    More information requested.

  • VERIFIED :

    Verified.

  • REJECTED :

    Rejected.

VERIFIED

NewNameStatus

string

The review status of the new name.

Approval

CallingConfigure

object

The calling configuration.

Calling

object

The calling feature configuration.

Status

string

The status of the calling feature.

ENABLED

CallHours

object

The call hours configuration.

Status

string

The status of the call hours configuration.

ENABLED

CallbackPermissionStatus

string

The callback permission status.

ENABLED

HolidaySchedule

array<object>

The holiday call hours schedule.

object

EndTime

string

The end time in HHmm format.

2359

StartTime

string

The start time in HHmm format.

0000

Date

string

The date in YYYY-MM-DD format.

2026-01-01

CallIconVisibility

string

The visibility of the call icon.

DEFAULT

TimezoneId

string

The time zone ID, such as Asia/Shanghai.

Asia/Shanghai

WeeklyOperatingHours

array<object>

The weekly operating hours schedule.

object

OpenTime

string

The opening time in HHmm format.

0000

DayOfWeek

string

The day of the week.

示例值示例值示例值

CloseTime

string

The closing time in HHmm format.

2359

MaxTalkTime

integer

The maximum call duration.

1000

CallingCallbackUrl

string

The callback URL for calls.

https://aliyun.com

PhoneNumber

string

The phone number.

861380000****

StatusQueue

string

The queue for status report notifications.

Alicom-Queue-****-ChatAppStatus

IsOfficial

string

Indicates whether the phone number is verified.

N

UpCallbackUrl

string

The URL for inbound message notifications.

https://ali.com/inbound

AccessDeniedDetail

string

The details of the access denial.

None

Message

string

The message.

SUCCESS

RequestId

string

The request ID.

90E63D28-E31D-1EB2-8939-A94866411B2O

Data

string

The returned data.

示例值

Code

string

The request status code.

  • OK indicates that the request was successful.

  • For other error codes, see Error codes.

OK

Success

boolean

Indicates whether the call was successful:

  • true: The call was successful.

  • false: The call failed.

true

Examples

Success response

JSON format

{
  "PhoneNumbers": [
    {
      "VerifiedName": "Alibaba",
      "Status": "CONNECTED",
      "UpQueue": "Alicom-Queue-****-ChatAppInbound",
      "NameStatus": "Approval",
      "MessagingLimitTier": "TIER_10K",
      "StatusCallbackUrl": "https://ali.com/status",
      "QualityRating": "GREEN",
      "CodeVerificationStatus": "VERIFIED",
      "NewNameStatus": "Approval",
      "CallingConfigure": {
        "Calling": {
          "Status": "ENABLED",
          "CallHours": {
            "Status": "ENABLED",
            "CallbackPermissionStatus": "ENABLED",
            "HolidaySchedule": [
              {
                "EndTime": "2359",
                "StartTime": "0000",
                "Date": "2026-01-01"
              }
            ],
            "CallIconVisibility": "DEFAULT",
            "TimezoneId": "Asia/Shanghai",
            "WeeklyOperatingHours": [
              {
                "OpenTime": "0000",
                "DayOfWeek": "示例值示例值示例值",
                "CloseTime": "2359"
              }
            ]
          }
        },
        "MaxTalkTime": 1000,
        "CallingCallbackUrl": "https://aliyun.com"
      },
      "PhoneNumber": "861380000****",
      "StatusQueue": "Alicom-Queue-****-ChatAppStatus",
      "IsOfficial": "N",
      "UpCallbackUrl": "https://ali.com/inbound"
    }
  ],
  "AccessDeniedDetail": "None",
  "Message": "SUCCESS",
  "RequestId": "90E63D28-E31D-1EB2-8939-A94866411B2O",
  "Data": "示例值",
  "Code": "OK",
  "Success": true
}

Error codes

HTTP status code

Error code

Error message

Description

400 Product.Unsubscript You have not subscribed to the specified product. You have not subscribed to the specified product.
400 Ram.PermissionDeny You are not authorized to perform the operation.
400 System.LimitControl The system is under flow control. The system is under flow control.
400 Unknown.ResourceOwnerId The resource does not belong to the current user. The resource does not belong to the current user.

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.