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Chat App Message Service:ChatappSyncPhoneNumber

Last Updated:Aug 13, 2025

Synchronizes phone numbers.

Operation description

You can call this operation up to 10 times per second per account. If the number of calls per second exceeds the limit, throttling is triggered. As a result, your business may be affected. We recommend that you take note of the limit when you call this operation.

Debugging

You can run this interface directly in OpenAPI Explorer, saving you the trouble of calculating signatures. After running successfully, OpenAPI Explorer can automatically generate SDK code samples.

Authorization information

The following table shows the authorization information corresponding to the API. The authorization information can be used in the Action policy element to grant a RAM user or RAM role the permissions to call this API operation. Description:

  • Operation: the value that you can use in the Action element to specify the operation on a resource.
  • Access level: the access level of each operation. The levels are read, write, and list.
  • Resource type: the type of the resource on which you can authorize the RAM user or the RAM role to perform the operation. Take note of the following items:
    • For mandatory resource types, indicate with a prefix of * .
    • If the permissions cannot be granted at the resource level, All Resources is used in the Resource type column of the operation.
  • Condition Key: the condition key that is defined by the cloud service.
  • Associated operation: other operations that the RAM user or the RAM role must have permissions to perform to complete the operation. To complete the operation, the RAM user or the RAM role must have the permissions to perform the associated operations.
OperationAccess levelResource typeCondition keyAssociated operation
cams:ChatappSyncPhoneNumberupdate
*All Resources
*
    none
none

Request parameters

ParameterTypeRequiredDescriptionExample
CustSpaceIdstringYes

The space ID of the user under the independent software vendor (ISV) account.

293483938849493****

Response parameters

ParameterTypeDescriptionExample
object

The results returned.

AccessDeniedDetailstring

The details about the access denial.

None
PhoneNumbersarray<object>

The phone numbers.

phoneNumbersobject

The object.

VerifiedNamestring

The display name of the business to which the phone number belongs.

Alibaba
Statusstring

The state of the phone number.

Valid values:

  • MIGRATED
  • FLAGGED
  • DISCONNECTED
  • UNVERIFIED
  • BANNED
  • RATE_LIMITED
  • PENDING
  • CONNECTED
  • UNKNOWN
  • DELETED
  • RESTRICTED
PENDING
UpQueuestring

The mobile originated (MO) message queue.

alicom-09399200-queue
NameStatusstring

The review status of the business display name.

Approval
MessagingLimitTierstring

The number of phone numbers to which messages can be sent in a day.

Enumeration Value:
  • TIER_100K: 100000.
  • TIER_UNLIMITED: unlimited.
  • TIER_250: 250.
  • TIER_1K: 1000.
  • TIER_50: 50.
  • TIER_10K: 10000.
TIER_10
StatusCallbackUrlstring

The callback URL to which status reports are sent by using HTTP callbacks.

https://www.alibaba.com/status
QualityRatingstring

The quality rating of the phone number.

Valid values:

  • RED
  • YELLOW
  • GREEN
GREEN
CodeVerificationStatusstring

The verification state of the phone number.

Valid values:

  • REVOKED: The review application is revoked.
  • MORE_INFORMATION_REQUESTED: More information needs to be provided.
  • VERIFIED: The phone number passes the verification.
  • REJECTED: The phone number fails to pass the verification.
VERIFIED
NewNameStatusstring

The review status of the new business display name.

Approval
PhoneNumberstring

The phone number.

8613800001234
StatusQueuestring

The status report queue.

alicom-09399200-queue
IsOfficialstring

Indicates whether it is a WhatsApp Official Business Account (OBA).

N
UpCallbackUrlstring

The URL that receives the MO messages.

https://www.alibaba.com/inbound
Messagestring

The error message returned.

None.
RequestIdstring

The ID of the request.

90E63D28-E31D-1EB2-8939-A94866411B2O
Codestring

The HTTP status code returned.

  • A value of OK indicates that the call is successful.
  • Other values indicate that the call fails. For more information, see Error codes.
OK
Successboolean

Indicates whether the call was successful. Valid values:

  • true: The call was successful.
  • false: The call failed.
true

Examples

Sample success responses

JSONformat

{
  "AccessDeniedDetail": "None",
  "PhoneNumbers": [
    {
      "VerifiedName": "Alibaba",
      "Status": "PENDING",
      "UpQueue": "alicom-09399200-queue",
      "NameStatus": "Approval",
      "MessagingLimitTier": "TIER_10",
      "StatusCallbackUrl": "https://www.alibaba.com/status",
      "QualityRating": "GREEN",
      "CodeVerificationStatus": "VERIFIED",
      "NewNameStatus": "Approval",
      "PhoneNumber": 8613800001234,
      "StatusQueue": "alicom-09399200-queue",
      "IsOfficial": "N",
      "UpCallbackUrl": "https://www.alibaba.com/inbound\n"
    }
  ],
  "Message": "None.\n",
  "RequestId": "90E63D28-E31D-1EB2-8939-A94866411B2O",
  "Code": "OK",
  "Success": true
}

Error codes

HTTP status codeError codeError messageDescription
400Product.UnsubscriptYou have not subscribed to the specified product.You have not subscribed to the specified product.
400Ram.PermissionDenyYou are not authorized to perform the operation.-
400System.LimitControlThe system is under flow control.The system is under flow control.
400Unknown.ResourceOwnerIdThe resource does not belong to the current user.The resource does not belong to the current user.

For a list of error codes, visit the Service error codes.

Change history

Change timeSummary of changesOperation
2023-07-04The Error code has changed. The response structure of the API has changedView Change Details