This page provides the download path for invoices issued by Alibaba Cloud to partners, including Debit Invoices (caused by daily consumption), Credit Invoices (created by negative refunds), and adjustment invoices due to special circumstances, which encompass positive adjustment invoices and negative reduction invoices. Invoices can be searched by month, providing access to all invoice data for the past six months based on the current month.
1. Type of Invoice
There are four types of invoice: Debit Invoice, Credit Invoice, Debit Invoice for adjustment and Credit Invoice for adjustment.
Partners can trigger the corresponding invoice based on their needs.
If there are no corresponding scenarios for consumption, refunds, increases, or decreases in the relevant month, no invoice will be generated.
1.1 Debit Invoice (caused by daily consumption)
Debit invoice refers to the receivable invoice issued by Alibaba Cloud to partners due to customer consumption behavior. Generally, there is only one corresponding PDF file per month.
The [Total] pre-tax amount in the invoice matches the total amount for the [Consumption] category in the billing type for that month. Any discrepancies within $10 are typically due to rounding discounts.
1.2 Credit Invoice (caused by daily refund)
This is a payable invoice from Alibaba Cloud to partners resulting from customer cancellations of prepaid products.
Depending on the specifics, there may be multiple related PDF files in one month (the reasons for splitting into multiple files may include: categorization by original positive invoice billing period, different tax rates, or currency variations).
The total pre-tax amount of all refund invoices should equal the total amount in the [Refund] category of the billing type for that month.
1.3 Invoice for adjustment (Debit)
This invoice is issued for amounts payable by partners to Alibaba Cloud, pertaining to disputes over historical billing data caused by system issues, business decisions, or other unusual circumstances. It corresponds to amounts outside of instance billing data.
For historical billing period applications, invoices are issued based on the billing period at the time the adjustment is successfully made; the relevant billed information can be traced back to the historical billing period.
There may be multiple related PDF files in one month (the reasons for splitting into multiple files may include: multiple applications for different reasons and scenarios).
The total pre-tax amount of all adjustment invoices should equal the total amount in the [Increase] category of the billing type for that month.
1.4 Invoice for adjustment (Credit)
This invoice is issued for amounts payable by Alibaba Cloud to partners, related to disputes over historical billing data due to system issues, business decisions, or other unusual circumstances.
It corresponds to amounts outside of instance billing data. Invoices are issued based on the billing period at the time the adjustment is successfully made, with the relevant billed information traceable to the historical billing period.
There may be multiple related PDF files in one month (the reasons for splitting into multiple files may include: multiple applications for different reasons and scenarios).
The total pre-tax amount of all adjustment invoices should equal the total amount in the [Decrease] category of the billing type for that month.
FAQ
What is a rounding discount?
During the usage of postpaid products, billing calculations retain six decimal places. For convenience, only two decimal places are kept during payment, discarding the third to sixth decimal places without rounding.
Example: For an elastic computing postpaid product usage totaling 100.666666 USD in original billing data, the invoice to the partner will be 100.66 USD.
Where can T2 reseller and End User view the invoices?
Alibaba Cloud does not issue invoices T2 reseller and End User.
An invoice refers to a document issued by the seller to the buyer in economic activities, including details such as the names of products or services provided and the agreed price.
Since T2 reseller and End User do not engage directly in transactions with Alibaba Cloud, Alibaba does not bear the responsibility to issue invoices to them. Invoices for T2 reseller and End User are issued by their corresponding direct distribution partners. Alibaba is not aware of this action, so the ACPN platform and cost center do not provide functionality for viewing and downloading invoices for secondary distributors and end customers.