This topic describes how to restore acceleration for an accelerated domain name after acceleration is disabled.
Background information
The following table describes scenarios in which acceleration for your domain name is disabled.
Category | Type | Description |
Active disabling | Active disabling | You disabled acceleration by using the Alibaba Cloud CDN console or calling an operation. |
Passive disabling | Content violation | The content of your website does not meet the requirements of Alibaba Cloud content moderation. In this case, Alibaba Cloud disables or blocks the accelerated domain name. For more information, see Limits. |
Overdue payments | Your account has overdue payments, which cannot be settled by your available credit, including the balance, vouchers, and coupons in your Alibaba Cloud account. In this case, Alibaba Cloud CDN disables acceleration for all your domain names. For more information, see Overdue payments. | |
Expired ICP filing | The acceleration region of your domain name is Chinese mainland, and the Internet Content Provider (ICP) filing of your domain name expired. In this case, Alibaba Cloud CDN disables acceleration for the domain name. | |
Bandwidth cap | The bandwidth of your domain name reaches the bandwidth cap that you configured. In this case, Alibaba Cloud CDN disables acceleration for the domain name. |
Procedure
If you want to restore acceleration, you need to find the reason why acceleration is disabled. For more information, see Background information.
If your domain name has violations, overdue payments, or expired ICP filing, the system notifies you by text message or email.
Recover from the abnormal state
If your domain name is passively disabled, you need to recover the domain name from the abnormal state based on the abnormal type and then enable acceleration again.
Content violation
If the content of your website does not violate rules or has been rectified, you can submit a ticket to unblock your domain name and then restore acceleration. For more information, see Contact us.
Overdue payments
After you top up your account and settle overdue payments, the system automatically restores acceleration for your domain names.
Expired ICP filing
If the acceleration region of your domain name is Chinese mainland, you need to re-apply for an ICP filing for your domain name and re-enable acceleration.
Bandwidth cap
If the bandwidth of your domain exceeds the bandwidth cap and then falls below the bandwidth cap, Alibaba Cloud CDN does not automatically restore acceleration by default. In this case, you need to manually enable the domain name in the Alibaba Cloud CDN console to restore acceleration.
Restore acceleration
If your domain name is actively disabled or is recovered from the abnormal state, you can perform the following steps to restore acceleration:
Log on to the Alibaba Cloud CDN console.
In the left-side navigation pane, click Domain Names.
On the Domain Names page, select domain names that you want to enable and click Enable.
