All Products
Search

This Product

    Backup and Disaster Recovery Center:Message Center

    Document Center

    Backup and Disaster Recovery Center:Message Center

    Last Updated:Jun 17, 2026

    Backup and Disaster Recovery Center (BDRC) sends alert notifications when exceptions occur, such as a protection policy execution failure.

    Query messages

    1. Log on to the BDRC console.

    2. In the left-side navigation pane, choose Message Center. You can filter messages by message type, message level, and time range.

      Parameter

      Description

      Message Type

      The message type. Valid values:

      • The sub protection policy is modified

      • The sub protection policy is not found

      • Protection policy not executed

      • Failed to apply the protection policy

      Message Level

      The message level. Valid values:

      • Critical: An urgent issue that requires immediate action. For example, "The sub protection policy is not found" or "Failed to apply the protection policy".

      • Warning: An issue that requires your attention. For example, the sub protection policy is modified or the protection policy is not executed.

      Message time later than

      The start time of the query range.

      Message time earlier than

      The end time of the query range.

    Handle alert messages

    1. On the Message Center page, find the target message and click the entry in the message source column.

    2. On the Protection Policy Center page, in the latest application column, click View All.

    3. In the Latest Application Result panel, click the application result drop-down list and select Failed or Skipped. Then, resolve the issue based on the error message.