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Backup and Disaster Recovery Center:FAQ

Last Updated:Apr 09, 2025

This topic provides answers to some frequently asked questions (FAQ) about Backup and Disaster Recovery Center (BDRC). This helps you use BDRC.

  • Is BDRC an upgraded version of Cloud Backup? What is the relationship between BDRC and Cloud Backup?

    BDRC is a new public cloud service that is independent of Cloud Backup. BDRC displays the usage status of Alibaba Cloud storage protection services, including Cloud Backup. BDRC does not provide data backup or recovery capabilities. It is a centralized disaster recovery management platform that helps you better observe, understand, and improve data protection status. BDRC can seamlessly connect to various data protection services. This simplifies the disaster recovery process and ensures business continuity and regulatory compliance.

  • Am I charged for using BDRC?

    You can use BDRC free of charge. However, you are charged for using disaster recovery services provided by Alibaba Cloud, such as disk snapshots and Cloud Backup, to increase data protection scores or fix disaster recovery risks in BDRC. For more information, see Billing.

  • How do I determine whether my enterprise needs to use BDRC?

    BDRC mainly serves customers who use various storage solutions provided by Alibaba Cloud, including Elastic Compute Service (ECS), Object Storage Service (OSS), File Storage NAS (NAS), and Tablestore. These customers have high requirements for business continuity and compliance and attach great importance to data protection. BDRC can help you or the IT engineers of your enterprise understand and improve the data protection status of your Alibaba Cloud storage resources in a more efficient manner.

  • I have added 10 ECS instances to my account. Why are these instances not displayed in Resource Center in the BDRC console?

    BDRC automatically performs an inspection at 00:00 every day to check and update the information about resources within your account. If you want to update your resource information immediately, go to the BDRC console and click Check All Resource on the Overview tab.

  • When do I need to enable geo-redundancy?

    You can enable geo-redundancy if your enterprise or industry is subject to geo-redundancy requirements. For example, according to Information System Resilience Capability Standard for Securities and Futures Operating Institutions, the institutions shall back up data related to account opening, transactions, and market performance every day and keep one copy in the local region and another in a remote region. In addition to mandatory requirements, we also recommend that you enable geo-redundancy if you have a sufficient budget. This prevents irreversible business and data losses caused by regional natural disasters, such as floods and earthquakes.

  • Does BDRC read my resource data, such as the files in my NAS file system?

    BDRC does not read any of your resource data. BDRC is a disaster recovery management service for enterprises. It only queries the status of your data protection solutions, such as the NAS recycle bin, by calling the API operations related to the solutions.