How to send ARMS alerts from multiple accounts to a single account - Application Real-Time Monitoring Service

This topic describes how to use the forwarding feature in ARMS alert management to forward ARMS alerts from one cloud account to another for centralized processing.

Background

By default, ARMS isolates resources by cloud account. This means you can only view and manage alerts within the current cloud account. For organizations with multiple cloud accounts, operations teams must manage alerts separately in each account, which increases operational overhead.

The forwarding feature in ARMS alert management centralizes ARMS alerts from all your cloud accounts into a single account.

This topic provides an example where an operations team consolidates ARMS alert events from Account B and Account C into Account A.

Important

The forwarding feature in ARMS alert management only forwards alert events generated by ARMS, not those from other integrated alert sources.

Step 1: Create an integration

Create an integration for alert management in Account A and obtain the integration URL.

Log on to the ARMS console. In the left-side navigation pane, choose Alert Management > Integrations.
On the Integrations page, click the Alert Integration tab, and then click ARMS.
In the Create ARMS Integration dialog box, enter an integration name and description, specify a time for automatic alert event recovery, and then click Save.

Note
Auto-recovery time for alert events: If an alert is not re-triggered within this period, it is automatically resolved.

After you save the configuration, the new integration appears on the Alert Integration tab. The newly created ARMS integration test01 appears in the integration list with a status of Enabled and an activity status of Ready.
On the Alert Integration tab, copy and save the ARMS integration URL.

Step 2: Forward alerts

Forward ARMS alerts from Account B and Account C to Account A.

Log on to the ARMS console by using the credentials of Account B and Account C respectively.
In the left-side navigation pane, choose Alert Management > Integrations.
On the Alert Integration tab, find the ARMS-DEFAULT integration, and in the Actions column, click Forwarding Alerts.
In the Forward Alerts from ARMS-DEFAULT dialog box, enter the integration URL of Account A, and then click Confirm.

Note
To stop forwarding alerts, click Forwarding Settings next to the ARMS-DEFAULT integration. In the dialog box that appears, click Stop Forwarding.

In the integration list, the status of the ARMS-DEFAULT integration is Enabled and its activity status is Ready.