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Application Real-Time Monitoring Service:Contact groups

Last Updated:Aug 24, 2026

A contact group is a set of contacts that receive alert notifications from ARMS Alert Management. When you create a notification policy, you can specify a contact group as the notification recipient. If the matching rule of the notification policy is triggered, ARMS Alert Management sends alert notifications to all contacts in the contact group by phone call, SMS, email, DingTalk, or other methods.

Prerequisites

  • A contact or a DingTalk, WeCom, or Lark chatbot is created.

Create a contact group

  1. Log on to the ARMS console. In the left-side navigation pane, choose Alert Management > Notification Objects.

  2. On the Contacts tab, click Create Contact Group.

  3. In the Create Contact Group dialog box, enter the Group Name, select the Alert Contacts, and then click Confirm.

    The new contact group appears in the list on the left side of the Contacts tab.

Manage contact groups

After you create a contact group, you can view the details of the contact group, edit the group, or delete the group on the Contacts tab.

View the details of a contact group

  1. Click the Down arrow icon to the left of the contact group.

    The contact group expands and shows the contacts that it contains.

Edit a contact group

  1. To the right of the contact group that you want to edit, choose More icon > Edit Group.

  2. In the dialog box that appears, modify the name of the contact group or the contacts that the contact group contains, and then click Confirm.

Delete a contact group

Important
  • Before you delete a contact group, make sure that the contact group is not added to any notification policy. Otherwise, alert notifications may fail to be sent.

  • Only the contact groups that are created by the current user can be deleted.

  1. To the right of the contact group that you want to delete, choose More icon > Delete Group.

  2. In the confirmation dialog box that appears, click Confirm.