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ApsaraMQ for RocketMQ:SendAgentConversationMessage

Last Updated:Nov 02, 2026

Sends an agent diagnostic message.

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RAM authorization

The table below describes the authorization required to call this API. You can define it in a Resource Access Management (RAM) policy. The table's columns are detailed below:

  • Action: The actions can be used in the Action element of RAM permission policy statements to grant permissions to perform the operation.

  • API: The API that you can call to perform the action.

  • Access level: The predefined level of access granted for each API. Valid values: create, list, get, update, and delete.

  • Resource type: The type of the resource that supports authorization to perform the action. It indicates if the action supports resource-level permission. The specified resource must be compatible with the action. Otherwise, the policy will be ineffective.

    • For APIs with resource-level permissions, required resource types are marked with an asterisk (*). Specify the corresponding Alibaba Cloud Resource Name (ARN) in the Resource element of the policy.

    • For APIs without resource-level permissions, it is shown as All Resources. Use an asterisk (*) in the Resource element of the policy.

  • Condition key: The condition keys defined by the service. The key allows for granular control, applying to either actions alone or actions associated with specific resources. In addition to service-specific condition keys, Alibaba Cloud provides a set of common condition keys applicable across all RAM-supported services.

  • Dependent action: The dependent actions required to run the action. To complete the action, the RAM user or the RAM role must have the permissions to perform all dependent actions.

Action

Access level

Resource type

Condition key

Dependent action

rocketmq:SendAgentConversationMessage

none

*All Resource

*

None None

Request syntax

POST /api/v1/conversations/{conversationId}/messages HTTP/1.1

Path Parameters

Parameter

Type

Required

Description

Example

conversationId

string

Yes

The conversation ID.

0198c8a91f4d7f01a3c21e97

Request parameters

Parameter

Type

Required

Description

Example

body

object

No

The diagnostic message request.

{"message":"Why do messages keep accumulating?","executionProfile":"standard"}

messageType

string

No

The special message type. Set to ticket_request to request the agent to draft a ticket. Omit this parameter for normal questions and draft corrections. The ticket is reviewed and submitted by the frontend.

ticket_request

ticketRequestId

string

No

The unique identifier of the ticket request. Pass this parameter in pairs with messageType. The value must be 1 to 64 characters in length and can contain letters, digits, underscores, and hyphens.

ticket-request-example-001

message

string

Yes

The user diagnostic question. You must specify at least one of the message, images, and attachments parameters.

Why do messages keep accumulating in the rmq-cn-example instance?

clientContext

string

No

The supplementary context provided by the caller.

The alert time is 2026-08-19 19:30:00

images

array<object>

No

The images sent with the message. You can send up to two images. The recommended maximum size for each original image is 2 MiB.

object

No

mediaType

string

Yes

The media type of the image.

image/png

dataBase64

string

Yes

The Base64-encoded data of the image, excluding the data URL prefix.

iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAYAAAAfFcSJAAAAC0lEQVR4nGNgAAIAAAUAAXpeqz8AAAAASUVORK5CYII=

attachments

array<object>

No

The client logs uploaded for the current session. You can attach up to five logs. Call the UploadAgentConversationLog operation first, and then pass the returned name, path, and size exactly as they are.

object

No

kind

string

Yes

The type of the attachment. Set the value to client_log.

client_log

fileName

string

Yes

The file name returned by the upload operation.

client.log

sandboxPath

string

Yes

The session-relative reference returned by the upload operation.

client-logs/0198c8a91f4d7f01a3c21e99/client.log

sizeBytes

integer

Yes

The file size returned by the upload operation, in bytes.

114

keptLines

integer

No

The number of retained lines after trimming.

2

totalLines

integer

No

The total number of lines in the original log.

2

timeRangeStart

string

No

The start time of the trimmed range, in ISO 8601 format with time zone.

2026-09-12T10:00:00+08:00

timeRangeEnd

string

No

The end time of the trimmed range, in ISO 8601 format with time zone.

2026-09-12T11:00:00+08:00

Response elements

Element

Type

Description

Example

string

The Server-Sent Events (SSE) diagnostic event stream.

event: text_delta\\ndata: {"type":"text_delta","content":"Troubleshooting"}

Examples

Success response

JSON format

"event: text_delta\\\\ndata: {\"type\":\"text_delta\",\"content\":\"Troubleshooting\"}"

Error codes

See Error Codes for a complete list.

Release notes

See Release Notes for a complete list.