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ApsaraMQ for MQTT:Overdue payments

Last Updated:Jul 07, 2025

This topic describes how the status of ApsaraMQ for MQTT resources changes when you have overdue payments in your account or when your instance expires. To prevent adverse impacts of overdue payments or instance expiration on your business, settle the unpaid bills or renew your instance at the earliest opportunity.

Subscription instances

The following describes the status change of resources after a subscription instance expires:

  • You can continue using the instance within 15 days after it expires. After 15 days elapse, Alibaba Cloud stops the ApsaraMQ for MQTT service, but temporarily retains the instance and resources.

  • If you do not renew your instance within 15 days after the service is stopped, Alibaba Cloud releases the instance and deletes topics and groups on it. The deleted data cannot be restored.

Pay-as-you-go instances

Important

Pay-as-you-go ApsaraMQ for MQTT instances are no longer available for sale. Existing pay-as-you-go instances can still be used. The following overdue payment descriptions are applicable only to existing pay-as-you-go instances.

The billing cycle of pay-as-you-go ApsaraMQ for MQTT instances is 24 hours. On the next natural day, Alibaba Cloud charges your service use of the previous natural day, issues a bill, and deducts the service fees from your Alibaba Cloud account balance based on the bill amount. A bill is generally issued within 8 to 10 hours after the current billing cycle ends.

When your account balance is insufficient to pay the bill amount, the ApsaraMQ for MQTT service is affected in the following aspects:

  • You can continue using ApsaraMQ for MQTT within 24 hours after the payment becomes overdue. After 24 hours elapse, Alibaba Cloud stops the ApsaraMQ for MQTT service, but temporarily retains the instance and resources.

  • If you do not settle your unpaid bill within seven days after the service is stopped, Alibaba Cloud releases the instance that you create in ApsaraMQ for MQTT and deletes the topics and groups on the instance. The deleted data cannot be restored.