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ApsaraMQ for Kafka:Refund policy

Last Updated:Mar 11, 2026

ApsaraMQ for Kafka applies different refund rules based on the billing method.

Billing methodHow charges workRefund eligibility
SubscriptionUpfront payment based on the subscription duration.Unconditional refunds are not supported. To request an unsubscription for special circumstances, submit a ticket.
Pay-as-you-goCharged based on actual resource usage.No refund applies. Charges stop when you release the resources.
ServerlessCharged on a pay-as-you-go basis based on actual resource usage.No refund applies. Charges stop when you release the resources.

Stop charges for resources you no longer need

To stop all charges for an ApsaraMQ for Kafka instance, release the instance. After the instance is released, no further charges accrue. For instructions, see Release an instance.