Frequently asked questions about API Gateway billing, including accounts, charges, refunds, and overdue payments.
Account
What preparations do I need to complete before I can apply for an account?
You must complete account verification.
Subscription period and account limits
You only need to activate the service. There is no limit on subscription duration.
Billing
How am I charged for the service?
Charges are based on the number of API calls, traffic volume, and the specified cache size.
Can I get a refund?
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Serverless instances are billed on a pay-as-you-go basis. Refunds are not supported for serverless instances.
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Traditional dedicated instances and VPC integration instances are billed on a pay-as-you-go basis. If you no longer need an instance, you can release it. Subscription instances can be converted to pay-as-you-go instances, and refunds are available based on the remaining subscription period.
Overdue payments
Pay-as-you-go instances have no validity period limit. If your account has an overdue payment, the corresponding API is locked and cannot be called. You can still manage and maintain the API. If the payment remains overdue for 6 months, Alibaba Cloud deletes all configurations of the API.