All Products
Search

This Product

    API Gateway:Overdue payments

    Document Center

    API Gateway:Overdue payments

    Last Updated:Jun 02, 2026

    Learn how expiration and overdue payments affect your Cloud-native API Gateway instances and how to avoid service interruptions.

    Pay-as-you-go

    Overdue payment status

    A pay-as-you-go account enters overdue status when its balance cannot cover the bill. This applies to both the main account and all RAM users.

    Check overdue payments

    1. Log on to the Expenses and Costs console.

    2. On the Overview page, view the Total Outstanding Amount.In the left-side navigation pane, choose Billing > Bills. The Bills page shows the Overdue Amount.

    Effects of overdue payment

    • If your Alibaba Cloud account has an overdue payment for less than 15 days (360 hours), your Cloud-native API Gateway instance continues to run and incur charges.

    • if your Alibaba Cloud account has an overdue payment for more than 15 days (360 hours):

      • The Cloud-native API Gateway instance is suspended and becomes inaccessible from the console and OpenAPI.

      • The instance and its data are retained.

      • Pay the outstanding balance to automatically reactivate the instance.

    • If the outstanding balance is not paid within 15 days (360 hours) after suspension, the instance and all its data are permanently released. This action is irreversible.

      Note

      A released instance is deleted and stops incurring charges.

    Alibaba Cloud provides a grace period for pay-as-you-go resources with overdue payments. You can continue using cloud services during this period, but billing continues. The grace period does not cap your total overdue balance. Your allowance is calculated and updated monthly based on your historical spending..

    Subscription

    Subscription instances are prepaid and run normally until expiration. An overdue payment does not affect active subscription instances, but you cannot purchase new instances, upgrade configurations, or renew subscriptions.

    Expiration notifications

    Expiration notifications are sent 7 days (168 hours), 3 days (72 hours), and 1 day (24 hours) before your subscription expires. View these notifications in the message center.

    Check expiration status

    1. Log on to the Expenses and Costs console.

    2. In the left-side navigation pane, click Renewal Management. On the Renewal Management page, click the Manual Renewal, Auto-Renewal, or Nonrenewal upon Expiration tab. You can view the expiration status in the Expiration Countdown column and the specific expiration date in the Start/End Time (UTC+8) column.

    Effects of expiration

    • Upon expiration, the Cloud-native API Gateway instance is immediately suspended and becomes inaccessible from the console and OpenAPI.

    • Within 15 days (360 hours) after expiration:

      • The instance remains suspended. The console and OpenAPI are unavailable.

      • The instance and its data are retained.

      • Renew the instance during this period to reactivate it and resume normal operation.

    • If you do not renew within 15 days, the instance and all its data are permanently released. This action is irreversible.

      Note

      A released instance is deleted and stops incurring charges.