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Alibaba Mail:How do I create a hierarchical administrator?

Last Updated:Sep 08, 2023

This topic describes how to use the postmaster account to create a hierarchical administrator account.

In addition to a postmaster account supervisor, the company can set up multiple hierarchical administrators, as long as the ordinary employee account is authorized as a hierarchical administrator. You can set the scope of departments it can manage and the domain management permissions it can have. Except that it does not include creating a second-level administrator, a hierarchical administrator can basically have the same permissions as an administrator account.


1. Log on to the Alibaba Mail by using the postmaster account of the administrator. By default, the Domain Management Background page appears. Click Enterprise Customization-Hierarchical Administrator.
2. Add a hierarchical administrator and set the permissions that a hierarchical administrator has.