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Alibaba Mail:Mail Monitoring Forwarding

Last Updated:Jun 09, 2025

The main function of Alibaba Mail Mail Monitoring Forwarding is to monitor the emails sent and received by some or all employees according to the needs of the enterprises. It helps enterprises back up emails and save important information and evidence.

Mail Monitoring Forwarding Features

  • Alibaba Mail Mail Monitoring Forwarding function can copy the emails sent and received by the monitored mailbox to the mailbox of the monitor.

  • This function can monitor all emails sent and received in the Alibaba Mail (including email clients and Webmail), and can set the monitoring objects as needed, making it more convenient and comprehensive to manage the Alibaba Mail.

How to Perform Mail Monitoring Forwarding?

Procedure:

1. Use postmaster account login Alibaba Mail and enter domain management page> Security> Mail Monitoring Forwarding.

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2. Configuration rule item: When all of the following conditions are met, please refer to Mail Rules.

3. Configure rule item: Perform the following actions

Here we choose Mail Monitoring Forwarding.

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Note:

1. If you do not specify the Mail Monitoring Forwarding target, all email accounts under organization will be automatically forwarded.

2. If the Direction is not set, then all mail will be monitored by default.

3. It is recommended that the monitored emails be stored in a folder customized by the monitor mailbox. As shown in the following figure, the settings are stored in a custom folder. The corresponding custom folder is generated in the monitor mailbox to store the monitored emails.

4. Mail Monitoring Forwarding takes effect only for emails sent and received in monitored mailboxes after opening. Emails before opening will not be copied to the monitor's mailbox.

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