After you purchase an SSL certificate instance, you must use Certificate Management Service to submit a certificate application to a certificate authority (CA). After the CA approves your certificate application, the CA issues the certificate. You can install the certificate on your web server. This way, your website on the web server is accessible over HTTPS. This topic describes how to apply for a certificate.
Prerequisites
For more information, see Purchase an SSL Certificates Service instance.
Procedure
What to do next
- Before the certificate is issued
Note If you want to modify your certificate application before the certificate is issued, cancel the application, modify the application, and then submit the modified application. If the certificate is issued, you can no longer cancel the application.
After you submit the certificate application, you can check the review progress in the Status column. To check the progress, click the
icon. In the message that appears, click View Progress to view the progress in the Certificate Progress panel.
The CA uses different methods to review applications for different types of certificates. To make sure that your certificate can be issued, you must cooperate with the CA and perform the required operations based on the certificate types. The following table describes the required operations.
Certificate type Required operation DV certificate Wait for the CA to review your certificate application. After the CA approves the application, the CA issues the certificate. In most cases, a DV certificate is reviewed and issued within 2 hours. You can view the status of the certificate in the certificate list. After the certificate is issued, the value of Status of the certificate changes to Issued.
OV or EV certificate After the CA receives your certificate application, the CA verifies the information in your application. The CA issues the certificate only after the information passes the verification. The application requirements of CAs are different. Therefore, the time required for verification vary based on CAs. In most cases, an OV or EV certificate is reviewed and issued within three to five business days. After you submit your certificate application, you must cooperate with the CA staff to complete the following verification process:- Domain name verification: After the CA receives your certificate application, the
CA sends an email for domain name verification to your contact email address. You
must complete the verification based on the following process. Note If your domain name fails the verification, the CA rejects your application, and your certificate status remains Verifying.
- Optional:Verification by phone: The CA staff may contact you by phone to verify the information in your application. Make sure that the phone calls from the CA are properly answered.
After your certificate application is approved, you can view your certificate status in the certificate list. After the certificate is issued, the value of Status of the certificate changes to Issued.
If your certificate application is rejected, the value of Status of the certificate changes to Validation Failed. You can view the cause of the failure in the Status column. To view the cause of the failure, click the
icon in the Status column. In the message that appears, click View Cause to view the cause of the failure in the Certificate Progress panel. You must modify the information in your application, especially the enterprise qualification information, based on the cause of the failure. Then, submit the application again.
- Domain name verification: After the CA receives your certificate application, the
CA sends an email for domain name verification to your contact email address. You
must complete the verification based on the following process.
- After the certificate is issued
After the certificate is issued, the value of Status of the certificate changes to Issued. You can view the operations that you can perform for the issued certificate in the Status column. You can click the
icon in the Status column. In the message that appears, click Deploy or Download to deploy or download the certificate. For more information about how to install a certificate, see Installation overview.