After you purchase an SSL certificate instance, you must use Certificate Management
Service to submit a certificate application to the certificate authority (CA). After
the CA approves your certificate application, the CA issues the certificate. You can
install the certificate on your web server. This way, your website on the web server
is accessible over HTTPS. This topic describes how to submit a certificate application.
Background information
You can use a certificate instance that you purchase to directly apply for a single-domain
certificate, wildcard certificate, or a multi-domain certificate. A multi-domain certificate
can be bound to up to five single domain names. You cannot use the certificate instance
to apply for a multi-domain wildcard certificate or a hybrid certificate. If you want to apply for a multi-domain wildcard certificate or hybrid certificate
of the organization validated (OV) or extended validation (EV) type, you can combine
multiple certificate instances that you purchase and use the combined certificate
instance to apply for the certificates. For more information, see Combine certificate instances.
Procedure
- Log on to the Certificate Management Service console.
- On the Manage Certificates tab of the SSL Certificates page, select Pending Application from the status drop-down list above the certificate list.
This operation queries all your purchased certificate instances for which no certificate
applications are submitted.
- Find the certificate instance for which you want to submit a certificate application
and click Apply for Certificate in the Actions column.
- In the Apply for Certificate panel, configure the parameters.
- Submit your certificate application to the CA for review.
After you configure the parameters, perform the following operations based on the
type of the certificate that you want to apply for:
After you submit your certificate application, the following message appears. Make
sure that the phone calls from the CA are properly answered and check the verification
email at the earliest opportunity. The CA sends the verification email to your contact
email address.

If you want to modify the application information after you submit the certificate
application, you can cancel the application, modify the information, and submit the
application again.
Review durations for different certificates
DV certificate
In most cases, the CA completes review and issuance within 1 to 2 business days after
you submit a certificate application for a DV certificate.
Important If a DV certificate is not issued more than 1 hour after you submit the certificate
application, check whether the DNS record is correct.
OV or EV certificate
After you submit a certificate application for an OV certificate or an EV certificate,
the CA completes review and issuance within 3 to 7 business days.
Important If the OV or EV certificate is not issued more than 1 business day after you submit
the certificate application, check whether you missed a phone call from the CA or
an email that contains the instructions for verifying the ownership of your domain
name. If you do not receive the phone call or email, you can search for and join the DingTalk group numbered 32435999. If you receive the email, we recommend that you perform the required operations
that are indicated in the email to verify the ownership of your domain name at the
earliest opportunity. This way, the period of time that is required to review your
certificate is reduced.
What to do next
Before the certificate is issued
Note If you want to modify the information in your certificate application before the certificate
is issued, cancel the application, modify the information, and then submit the application
again. After the certificate is issued, you can no longer cancel the application.
After you submit your certificate application, you can check the review progress in
the
Status column. To check the progress, click the

icon. In the message that appears, click
View Progress to view the progress in the
Apply for Certificate panel.

The CA uses different methods to review applications for different types of certificates.
To make sure that your certificate can be issued, you must cooperate with the CA and
perform the required operations based on the certificate types. The following table
describes the required operations.
Certificate type |
Required operation |
DV certificate |
Wait for the CA to review your certificate application. After the CA approves the
application, the CA issues the certificate.
You can view the status of the certificate in the certificate list. After the certificate
is issued, the value of Status for the certificate changes to Issued.
|
OV or EV certificate |
After the CA receives your certificate application, the CA verifies the information
in your application. The CA issues the certificate only after the information passes
the verification. The application requirements vary based on CAs. Therefore, the time
required for verification varies based on CAs.
After you submit your certificate application, you must cooperate with the CA staff
to complete the following verification process:
- Domain name verification: After the CA receives your certificate application, the
CA sends an email for domain name verification to your contact email address. You
must complete the verification based on the following process.

Note If your domain name fails the verification, the CA rejects your application, and your
certificate status remains Validating Application.
- Optional:Verification by phone: The CA staff may contact you by phone to verify the information
in your application. Make sure that the phone calls from the CA are properly answered.
After your certificate application is approved, you can view your certificate status
in the certificate list. After the certificate is issued, the value of Status for the certificate changes to Issued.
If your certificate application is rejected, the value of Status for the certificate
changes to Validation Failed. You can view the cause of the failure in the Status column. To view the cause of the failure, click the  icon in the Status column. In the message that appears, click View Cause to view the cause of the failure in the Apply for Certificate panel. You must modify the information in your application, especially the enterprise
qualification information, based on the cause of the failure. Then, submit the application
again. 
|
After the certificate is issued
After the certificate is issued, the value of Status for the certificate changes to
Issued. You can view the operations that you can perform on the issued certificate in the
Status column. You can click the
icon in the Status column. In the message that appears, click Download to download the certificate. For more information about how to install a certificate,
see Installation overview.