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:AgentCore Service-Level Agreement (SLA)

Last Updated:Sep 18, 2026

When you assess the service availability commitments of AgentCore, the applicable terms are those stated in the SLA. This page provides the effective date of the agreement and directs you to its full text, which is the authoritative source for all of its terms.

Effective date

The SLA takes effect on September 18, 2026. The agreement itself states its terms, along with the scope of services and usage that those terms apply to, and this page does not restate them.

Full agreement text

For the complete terms, see the full text of the AgentCore SLA. Read the full text to confirm how the agreement applies to your usage of AgentCore.