Backup schedules may become unavailable due to overdue payments or expiration. We recommend that you renew your backup schedules at the earliest opportunity to ensure service continuity.

Overdue payments

Overdue payments indicate that your balance in your Alibaba Cloud account is insufficient when you use the pay-as-you-go billing method or when your backup data exceeds the free quota included in the resource plan that you purchase for DBS.

Expiration

Your DBS subscription is due to expire, and you have not renewed the subscription at your earliest opportunity.

Service suspension

If your backup schedules are overdue or expired, take note of the following items:

  • The backup schedules are automatically suspended.
  • If your service becomes unavailable due to overdue payments but you top up your account within seven days, DBS automatically becomes available again. If your bill is overdue for more than seven days, it will be assumed that you do not wish to continue services and your data in DBS will be permanently deleted. Your data cannot be restored.
  • Source databases are not affected when backup schedules are released.