All Products
Search
Document Center

Alibaba Mail:Important Considerations When Migrating Emails from O365

Last Updated:Jul 09, 2025

This topic describes considerations before migrating from a former O365 mailb

Procedure

Note: This feature is currently in grayscale update. Only emails included in the grayscale can use it.

1. Log on to the Alibaba Mail administration console and click the Create Migration Task.

image

2. Select the original email service. Here we use "O365 International" as an example.

image

3. Click the Sign-in verification button.

419a4d3c7a89d05bc1436696d3ad5b91

4. You will be redirected to a new page to log on to the Microsoft administrator account. Please use an account with administrative permissions to log on to the organization that needs to be migrated for authorization.

image

5. Accept the authorization permissions.

7623b128456b807d38488d5fd16b52d5

Authorization successful:

3961f06a0394be2c65142f1fa416281f

6. Return to the email management platform and it shows "Verification successful," and click "Next Step".

b191c8935ee65d4e1ae914b0d70e2954

7. Fill in the migration parameters according to your actual needs.

605b7f0b87e0f9e604e4fe9d1b25cf54

8. When adding migration accounts, select the first default migration method and fill in the accounts according to the template. The first column is for Alibaba accounts, and the second column is for original email accounts.

image

  1. After configuration complete, waiting for migration to begin.

image

References

For more information, please check Email Migration.