When an alert rule is triggered, notifications are sent to the contact group that you specified. Before you create a contact group, you must create contacts. When you create a contact, you can specify the mobile phone number and email address of the contact to receive notifications. You can also provide a DingTalk chatbot webhook URL used to automatically send alert notifications.


To add a DingTalk chatbot as a contact, you must obtain its webhook URL first. For more information, see Enable DingTalk chatbot alert.


  1. Log on to the console. Click the application on the Applications page. In the left-side navigation pane, choose Alerts > Alert Policies.
  2. On the Alert Policies page, click Create Alert in the upper-right corner.
  3. On the Contacts tab, click New contact in the upper-right corner.
  4. In the New contact dialog box, edit the contact information, specify whether to receive system notifications, and click OK.
    • To add a contact, specify the Name, Mobile phone number and Mailbox fields.
      Note You must specify one of the Mobile phone number and Mailbox parameters. Each phone number or email address must be used for only one contact. You can create a maximum of 100 contacts.
    • To add a DingTalk chatbot, enter the name and the webhook URL of the chatbot.
      Note For more information about how to obtain the webhook URL of the DingTalk chatbot, see Enable DingTalk chatbot alert.

Subsequent operations

  • To search for contacts, on the Contacts tab, select Name, Cell phone number, or Email in the drop-down list, then enter the entire or a part of the selected name, phone number or email in the search box, and click the icon.
  • To edit a contact, click Editing in the Actions column of the contact, edit the information in the Edit contacts dialog box, then click OK.
  • To delete a single contact, click Delete in the Actions column of the contact, then click OK in the message.
  • To delete multiple contacts, select the contacts, click Batch Delete Contacts, then click OK in the dialog box.