You can use several methods to obtain technical support for SMC.

  • (Recommended) Click here or scan the following QR code to join the technical support group on DingTalk. (Download the DingTalk client here.)

    DingTalk QR code
  • Send an email to If you have any log information, add it to your email.

  • Submit a ticket. Provide a detailed description of the SMC problem. Attach any relevant log information.