This topic describes how to install the Smart Access Gateway (SAG) app to access resources deployed on Alibaba Cloud.

Supported operating systems

You can install the SAG app on the following operating systems: Windows, Android, macOS, and iOS. The following table lists the supported versions of each operating system and download methods.

Operating system Supported versions Download and installation description
Windows Supports Windows 7 SP1 and later (32-bit and 64-bit). To download the SAG app for Windows, click SAG app for Windows.

After you download the SAG app, follow the steps recommended by the operating system to install the SAG app.

Android Supports Android 5.0 to 10.0. To download the SAG app for Android, scan the following QR code.
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After you download the SAG app, follow the steps recommended by the operating system to install the SAG app.

macOS Supports macOS 10.11.1 and later.

To download the SAG app for macOS from the App Store, use the keyword "Aliyun Network Client" to search for the "Aliyun Network Client" application.

After you download the SAG app, follow the steps recommended by the operating system to install the SAG app.

Note Before you install the SAG app, we recommend that you understand Descriptions of the SAG app.
iOS Supports iOS 12.0 and later. To download the SAG app from the App Store, use the keyword "Aliyun Network Client" to search for the "Aliyun Network Client" application.

After you download the SAG app, follow the steps recommended by the operating system to install the SAG app.

Note Before you install the SAG app, we recommend that you understand Descriptions of the SAG app.

After you install the SAG app, you can use the client to access cloud resources deployed on Alibaba Cloud. For more information, see Connect to Alibaba Cloud.

Descriptions of the SAG app

If custom DNS settings are specified for the SAG app instance, take note of the following limits when you install the SAG app:
  • If the SAG app runs on iOS 13 or later, the system may retain the default DNS settings. As a result, the specified custom DNS settings may not take effect. In this case, restart the SAG app and reconnect to Alibaba Cloud.
  • If the SAG app runs on macOS, you must clear Require an administrator password to access system-wide preferences in System Preferences. Then, the specified custom DNS settings can take effect.

    The location of the Require an administrator password to access system-wide preferences check box may vary based on macOS versions. For more information, see the operations guide of your operating system.

    In macOS Big Sur 11.1, you can choose System Preferences > Security & Privacy > Advanced to clear Require an administrator password to access system-wide preferences.