Xendit is a financial technology company that provides payment solutions and simplifies the payment process for businesses in Indonesia, the Philippines, and Southeast Asia, ranging from SMEs and e-commerce startups to large enterprises. Xendit enables businesses to conveniently accept payments, disburse payroll, run marketplaces and much more. The platform is known for its speed (fast integration, builds), simplicity (easy integrations, pricing), and world-class 24/7 customer support. Amidst the fragmented payment landscape in Southeast Asia, Xendit enables businesses to accept payments from a wide range of options, including direct debit, virtual accounts, credit and debit cards, e-wallets, retail outlets, and online installments. Building upon the region’s digital payment infrastructure, Xendit is shaping the next generation of scalable businesses across Southeast Asia. Xendit is propelling the region's digital transformation by addressing accessibility, reliability, and regulatory needs and enabling more businesses to scale and thrive. As the first-ever Indonesian startup to graduate from YCombinator, and backed by investors from Silicon Valley and Asia including Kleiner and GGV Capital, Xendit powers some of Southeast Asia’s fastest-growing brands including Traveloka, Transferwise, Wish, and Grab.

As the number of users started grow rapidly, Xendit required a reliable infrastructure platform that has the capability to scale seamlessly. It also needed the platform to be easily operated and integrated to minimize the cost of DevOps and maintenance. Xendit was searching for a trusted cloud provider with local presence in Indonesia, which can provide long-term solutions with innovation, agility, and flexibility.

Alibaba Cloud, with its strong presence in Indonesia with 3 availability zones and high availability of 99.95% uptime backed with service-level agreements (SLA) is a clear choice for Xendit. Alibaba Cloud offers elastic scaling capabilities, allowing Xendit to dynamically provision and deprovision cloud resources based on actual workload demands. Therefore, Xendit trusts Alibaba Cloud to run its infrastructure operations. Alibaba Cloud is also no stranger to the local fintech scene, helping numerous companies in Indonesia to build up their technical competency and compliance. By leveraging this experience, Alibaba Cloud is able to support Xendit to deploy its workloads and grow the business quickly and smoothly. Furthermore, Alibaba Cloud also provides many innovative solutions for Xendit to help it reduce the time and personnel required to manage its IT infrastructure. As Xendit is planning to expand its client portfolio to various industries, it is able to launch its marketing initiatives more effectively by partnering with Alibaba Cloud, including creating joint marketing materials for promotions and co-hosting events.

Xendit relies on Alibaba Cloud's infrastructure-as-a-service (IaaS) offering to handle its critical and growing production workloads. This includes products such as Elastic Compute Service (ECS), Container Service for Kubernetes (ACK), and Server Load Balancer (SLB). Xendit also utilizes various data storage and database solutions on Alibaba Cloud, such as ApsaraDB RDS for PostgreSQL for relational databases, ApsaraDB for MongoDB for NoSQL database, and Log Service for real-time data logging. Additionally, to encrypt and protect its sensitive data assets, Xendit uses Alibaba Cloud Key Management Service (KMS). All of these products helped Xendit provide highly available and reliable services for its users and partners.

Xendit plans to continue and grow its operations further on Alibaba Cloud, and is seeking for more opportunities to use other innovative services and solutions offered by Alibaba Cloud. When talking about the cooperation with Alibaba Cloud, Theo Mitsutama, Senior Engineering Manager of Xendit, said, "Along with the rapid growth of users that Xendit has each year, we are seeking for a trustable cloud partner to provide us with comprehensive solutions that contain continuous innovation, agility and reliability, and we are very honored to partner with Alibaba Cloud."