Futuready is a pioneer of online insurance brokerage in the Indonesian market. It is one of the fastest-growing InsurTech startups in Indonesia and is registered as PT Futuready Insurance Broker with the Financial Services Authority (OJK). It envisions providing insurance solutions at every stage of life to Indonesian customers and provides services related to term life insurance, health insurance, travel insurance, and vehicle insurance. Futuready aims to be the one-stop solution for insurance products by facilitating submissions, management, and claims.

Futuready requires complete compliance with OJK regulations, including data security, data residency, and disaster recovery. Therefore, it was looking for a solution that helps in protecting customer data with the exceptional security measures, ensures compliance with data localization laws, and enables quick recovery from disruptions due to infrastructure failures and natural disasters. Furthermore, as one of the leading InsurTech companies in Indonesia, Futuready connects customers with the country’s best insurers instantly, easily, and securely. This necessitates the insurance platform to be available to the customers around the clock, without hampering the business continuity. Therefore, it requires a reliable and scalable IT cloud infrastructure with a high degree of network security and stability.

Alibaba Cloud is globally recognized for its innovation. It has a track record of providing reliable and secure cloud computing and data processing capabilities, making it the go-to choice for Futuready. With a notable presence in Indonesia, partnering with Alibaba Cloud was the best-fit approach for Futuready. Alibaba Cloud’s local data centers in Indonesia aids in complying with the data localization regulations and recovering quickly from infrastructure failures. Also, Alibaba Cloud’s complete range of IaaS and PaaS services under a single umbrella helped Futuready to implement customized solutions without any bottlenecks.

Futuready executed a multi-cloud strategy using Alibaba Cloud by running workloads in two geographic locations: Singapore and Indonesia. The workloads run on a host of IaaS and PaaS services of Alibaba Cloud to fulfill OJK’s compliance requirements related to data localization, data consistency, and disaster recovery. Futuready uses Elastic Compute Service (ECS) and Function Compute for computational stability and scalability. It leverages various networking solutions from Alibaba Cloud to maintain network quality and accelerate the speed while using resources on the cloud. It employs Server Load Balancer (SLB) to efficiently handle traffic spikes during peak times and implements NAT Gateway to enable cross-zone disaster recovery. Also, it uses the Content Delivery Network (CDN) to reduce latency on its insurance platform for delivering better customer experience. Furthermore, Futuready handles massive volumes of data with high elasticity and low cost using an array of Alibaba Cloud’s database and storage solutions. It leverages ApsaraDB for RDS to support scalability needs, Data Transmission Service (DTS) to manage data synchronization activities, and Object Storage Service (OSS) to store and access data reliably on-demand.

Futuready strives to be the leading innovator in InsurTech and considers IT infrastructure services from Alibaba Cloud crucial in its journey. Moving forward, Alibaba Cloud’s reliable, secure, stable, and cost-effective cloud computing services continue to support Futuready in helping people become financially prepared for the future.