Alibaba Cloud supports payments using bank cards, PayPal, and bank transfers. The supported payment methods vary depending on your country/region of registration. Please refer to the table below, where a check mark (√) indicates support and a cross mark (×) indicates lack of support.
Payment Method | US Customers | European EU Member Customers | European Non-EU Member Customers | Malaysian Customers | Indian, Thai, Indonesian Customers | Other Countries/Regions Customers | |
Bank Card | Visa | √ | √ | √ | √ | × | √ |
Mastercard | √ | √ | √ | √ | × | √ | |
American Express | √ | √ | √ | × | × | √ | |
JCB | × | × | × | × | × | √ | |
Digital wallet | PayPal | √ | × | √ | × | × | √ |
Bank Transfer Note Bank transfer payment method is only available to customers with credit. | × | × | × | × | × | × | |
Other countries/regions include all countries or regions worldwide, excluding the US, Europe, Malaysia, India, Thailand, and Indonesia, such as Hong Kong (China), Taiwan (China), Singapore, Japan, South Korea, Australia, the Middle East, Latin America, and African countries.
Indian, Thai, and Indonesian customers can first obtain credit approval, then use prepayment (offline remittance) for payment.
Alibaba Cloud offers credit limits for enterprise customers. Enterprise customers can consume within this limit and then pay monthly bills via bank transfer to Alibaba Cloud. If you are an enterprise customer with such needs, please contact your account manager to activate the credit service. If you do not have an account manager, please submit a ticket for processing. Bank transfer payment function is only available to customers with credit approval (supported for all international site customers with credit).
Indian users refer to the users registered in India after July 29, 2019. Malaysian users refer to the users registered in Malaysia after October 8, 2019. Users registered in India and Malaysia before these dates are regarded as users in other countries or regions.
References
Pay by bank transfer