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:Malaysia tax exemption request

Last Updated:May 06, 2026

Download and complete this letter template to apply for a service tax exemption under Malaysia's Service Tax (Persons Exempted from Payment of Tax) Order 2018.

Copy the letter below, replace the bracketed placeholders with your information, print the letter, and have it signed by your legal representative. Then, upload it on the Tax ID page.

Note

[Date]

Alibaba Cloud (Malaysia) Sdn Bhd

Suite 23-2, Level 23 UOA Corporate Tower Avenue 10

The Vertical Bangsar South City

No 8 Jalan Kerinchi, 59200, Kuala Lumpur

To whom it may concern,

We, [Company Name], [Service Tax Registration No.] write to provide confirmation that we are eligible for the exemption from payment of service tax as specified in item No. (1) of the Schedule of the Service Tax (Persons Exempted from Payment of Tax) Order 2018.

Our exempted services fall under Group G of the First Schedule, Service Tax Regulations 2018, item 8 as below:

"Provision of all types of information technology services excluding - (i) the provision or sales of goods in connection with the provision of the information technology; (ii) provision of information technology services in connection with - (A) goods or land situated outside Malaysia; (B) other than matters relating to (A) outside Malaysia."

We hereby confirm that the services supplied by our Company to our Clients are the exact same type of information technology services as provided by Alibaba Cloud (Malaysia) Sdn Bhd to us. We shall inform Alibaba Cloud (Malaysia) Sdn Bhd if there are changes that may revoke the eligibility for Service Tax Exemption pursuant to Service Tax (Persons Exempted from Payment of Tax) Order 2018. We agree that in any circumstances that Customs doesn't agree with this exemption due to a valid reason, Alibaba Cloud (Malaysia) Sdn Bhd may recover the exempted Service Tax amount from us in due course.

If you have any queries, please contact [Name] at [Phone No.]

Yours truly,

[Signature - Legal Representative]

[Name and Title]