Smart Access Gateway:SAG-1000 device specifications

Specifications

Control panel

• The RST button

  You can press the RST button to reset the password of an SAG-1000 device, or restore an SAG-1000 device to its default settings.

  • Reset the password

    To reset the password used to log on to the device, press the RST button within a point object for 1 second with the device powered on. The configurations of the device are not reset. You can set a new password when you log on to the web console of the device.

  • Restore the device to the default settings

    To restore the device to the default settings, press and hold the RST button for 3 to 5 seconds with a pointy object while the device is powered on.

    Warning

    After you restore an SAG device to the default settings, the custom configurations of the device are cleared. Proceed with caution.

• The SIM card slot

  You can directly insert only a mini-SIM card into the slot. A micro-SIM or nano-SIM card cannot be directly inserted into the slot. If you need to use a micro-SIM or nano-SIM card, you must use a card frame.

  Each SAG-1000 device contains a built-in 4G SIM card that is used by the SAG-1000 device to receive configurations from Alibaba Cloud. The card frame of the built-in SIM card supports mini-SIM, micro-SIM and nano-SIM cards. If you need to replace the built-in 4G SIM card of an SAG-1000 device, you can use the card frame.

  Important

  Do not use a card sleeve when you use a micro-SIM or nano-SIM card because the card may be stuck.

• The USB ports

  You cannot use USB ports to connect an SAG-1000 device to the Internet.

• The CONSOLE port

  You cannot use the CONSOLE port to debug commands.

• Network ports

  Each SAG-1000 device supports the following ports:

  • The reusable ports

    A reusable port provides a fiber port and an RJ45 copper port. Each port supports a specific type of cable. You cannot use the RJ45 copper port and fiber port at the same time. For example, if you use the fiber port, you cannot use the RJ45 copper port. If you use the RJ 45 copper port, you cannot use the fiber port.

    • If both ports are connected before an SAG-1000 device is powered on for the first time, the fiber port prevails by default.

    • If both ports are connected after an SAG-1000 device is powered on, only the port that first takes effect remains working.

  • The copper ports

    SAG-1000 devices support RJ45 copper ports.

    You can use a network cable to connect port 2 on an SAG-1000 device to an on-premises computer. Then, you can use the on-premises to log on to the web console of the SAG-1000 device.

  All ports of each SAG-1000 device support the following modes:

  • WAN mode

    Each SAG-1000 device can connect to the Internet and Alibaba Cloud over the WAN port. The WAN port supports features such as SNAT forwarding, custom DNS servers, and throttling.

  • LAN mode

    Each SAG-1000 device can connect to an on-premises computer or vSwitch over the LAN port. The LAN port supports dynamic routing.

• The power inlet

  The power supply for an SAG-1000 device must be 12V direct current. The DC power inlet is on the leftmost side of the I/O panel. Make sure that you use the original power cord.

Indicator lights

Indicator	Description
Front panel
LTE	Indicates the connection status of the device. On or off: an error occurred. Flashing: working as expected.
Signal indicator light	Indicates the 4G LTE signal strength. Three bars indicate the strongest signal.
SYS	Indicates whether the device is running as expected. On or off: an error occurred. Flashing: working as expected.
CLOUD	Indicates whether the device is connected to Alibaba Cloud. On: connected to Alibaba Cloud. Flashing: restoring the system or restoring to default settings. Off: disconnected from Alibaba Cloud.
PWR	Indicates whether the device is powered on. On: powered on. Off: powered off.
Network indicators
Indicator light on the right side of the port	Indicates the working mode of the NIC. Green: Ethernet port working in 1000 Base-T mode. Yellow: Ethernet port working in 10/100 Base-T mode.
Indicator light on the left side of the port	Indicates the connection status and data transmission status of the NIC. On: connected to the Ethernet. Flashing: transferring data. Off: Ethernet not connected.
Some SAG devices use the following indicator lights:
	Indicates whether the device is powered on. On: powered on. Off: powered off.
	Indicates whether the device is working as expected. Green: working as expected. Yellow: an error occurred.
	Indicates whether the device is connected to Alibaba Cloud. Green: connected to Alibaba Cloud. Yellow: disconnected from Alibaba Cloud.

Device accessories

After you purchase an SAG-1000 device in the SAG console, you will receive the device and the following accessories:

• One power cord

• Two LTE antennas

• Two hangers

• One pack of screws